The iTouch System was very effective

7th January 2017 - in Bournemouth, Poole, Portsmouth

“Following sub-contracting works completed by Metro Rod at a care home, the iTouch system was very effective at enabling me to see the works completed, CCTV survey and recommendations. It also enabled me to supply the information to my clients (the same day the survey was completed) very easily and professionally. Highly recommended.”

Michelle West Administrator - Wallace Jones Ltd

Service was first class

7th January 2017 - in Cardiff

We attended a Mr Custerson’s property through his insurance company – Mr Custerson left the following feedback –

Quailty of work – 5 Courtesy of Engineer – 5 Speed of Response – 5 Value for Money – 5 Appearance of Engineer – 5

Advice – None, your service was first class.

Mr Custerson

The services are excellent

7th January 2017 - in Cardiff

Metro Rod (Cardiff) were call out to Shahid Mehmood’s property and he left the following feedback –

Quality of Work – 5 Courtesy of Engineer – 5 Speed of Response – 5 Value for Money – 5 Appearance of Engineer – 5

Advice – For me the services are excellent.

Shahid Mehmood

Quality of Work – 5

7th January 2017 - in Cardiff

We attended Angela’s house after being called out to an external drain that was blocked, Angela left the following feedback –

Quality of Work – 5

Courtesy of Engineer – 5

Speed of Response – 5

Value for Money – 5

Appearance of Engineer – 5

Advice – To be honest nothing really….. provide a cup of tea to the customer? Only joking!

Angela Thomas

Great Service

7th January 2017 - in Cardiff

Our engineer attended for a blocked drain, this is the feedback we received from the customer:

Quality of work: 5 Courtesy of engineer: 5 Speed of response: 5 Value for Money: 5 Appearance of engineer: 5

“Great Service, will definitely use them in the future”

Nolan Transport

Great Guys

7th January 2017 - in Bury st Edmonds, Cambridge, Kings Lynn

We recently attended a Fish and Chip Shop in Ely and provided them with a CCTV survey; the business owner had some very positive things to say about us;

“Great service, great guys, you provided everything I wanted to do with the survey and more, thank you”.

It makes our day when clients say such nice things.

Fish and Chip Shop in Ely

Professional and Courteous

7th January 2017 - in Brighton, Canterbury, Maidstone

Engineers were professional and courteous. Job well done.

Colin Chin - Domestic

Thank you again

7th January 2017 - in Bournemouth, Poole, Portsmouth

“Thank you again for the swift service you provided on Tuesday, for the unblocking and cleaning of our drains.”

Mark Sers Centre Manager - Basepoint
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