Thank you for everything
26th April 2017 - in Norwich
"I just want to put it on record that Dean did a fantastic job today, he was very thorough and efficient, keeping the site clean and tidy too. Thank you!"
"I just want to put it on record that Dean did a fantastic job today, he was very thorough and efficient, keeping the site clean and tidy too. Thank you!"
Your engineer attended to our property to carry out some work in the bathroom as the waste pipe was blocked. He was on site for over four hours, kept us informed and did a fantastic job, I can't praise him high enough, so much so he left blushing!
Engineer has been very helpful above what I'm sure he has to be. Metro as a company have done above and beyond their limit.
Very quick and professional service throughout.
Very good service, happy with the work.
Very friendly and polite. Found problem quickly. Thanks.
"Brian was courteous, helpful and efficient. He did everything possible to unblock an internal drain that was causing us flooding and consequent stress"
5 Stars!
Our engineer was called to clear a blocked drain at a new housing development. Two properties were affected and backing up.
From the job being logged, our Marketing Manager kept in contact via email and telephone to the Key Account, from giving them an estimated time of arrival to giving a breakdown report of the works done without a prompt.
The customer was more than happy with our engineer's work and our correspondence and gave us a positive 5* review and said:
"Metro Rod have been extremely efficient with excellent communication", promising us reactive work in the future for their site.