One of our engineers attended a property over the weekend for an insurance customer. The customer called in to us on Monday morning to pass on his commendation
'The chap who attended on Saturday was brilliant and really helpful, he spent more time than he should have'
Well done Danny!
Great service again from Metro Rod Merseyside!
"The work was undertaken quickly and politely."
"Work done - Happy."
Thank you for sending such an efficient and hard working engineer, he did a marvelous job.
An efficient and helpful service
Quality of work 5/5
Engineer's Conduct 5/5
Speed of response 5/5
We were recently called to Southport train station, where there was a blocked external drain, it was full and the smell was dreadful. We sent Eddie over to have a look to see what he could do and this is what we received back …..
"My name is Ryan, I’m an assistant manager at Southport station and I would just like to give some praise for Eddie who carried out some work at the station today.
First of all he managed to unblock the drain that other companies have tried a couple of times to unblock. Judging by the sludge he removed he clearly put the effort in. The area where he was working was left cleaner than when he started so he clearly takes pride in his work.
Secondly his attitude towards us the customer and our customers, was without doubt the best I’ve seen from any contractor in the time I’ve worked here. Please thank Eddie again from us at Southport."
What fantastic feedback, well done Eddie!
"Thank you for your excellent service Metro Rod Norwich! The engineer was on time, efficient and left the site clean and tidy after clearing the blockage. Perfect Service, and I am happy to recommend to others!"
Just a quick note to say what a great guy John was today, very helpful and as a company I will be using you for any future work.