Polite and Professional
28th June 2018 - in Birmingham
I would just like to leave some feedback about the visit we received from your engineer Dan today.
From the moment he arrived on site he was polite and professional, wearing a clean company polo shirt and driving an exceptionally clean van.
I walked Dan around our site and told him about the issues we were having he then set up his equipment and got to work, whilst on site he observed all of our health and safety requirements and followed them to the letter.
I noted that he was also following your health and safety policies by making sure open manholes had cones around to prevent accidents and also kept his work area very clean.
After some very hard work on an exceptionally hot day he completed what was asked and was very thorough with his explanation of the work he had carried out.
I cannot praise Dan enough, you should be very proud of this him and how he conducts himself whilst working on customers premises, he is an excellent ambassador for Metro Rod and I would ask that you again pass on our thanks for a job well done.
Keep up the good work!
Roy - Van Monster