Metro Rod Cardiff were recently called out to a Primary School in Barry where they had a blocked drain on site, after sending out a thank you letter and feedback card we have received the following feedback from the school -
Quality of work - 5 Value for money - 5 Conduct of engineer - 5 Speed of response - 5
Comments - 'Excellent first class service!'
Metro Rod Cardiff are always happy to receive feedback from our customer.
I was very impressed with the professional service I received from Metro Rod. The work was carried out very professionally, I was informed upfront of the price and the Engineer arrived on time and carried out the work. I would recommend Metro Rod without any hesitation. Thanks.
Mr Tanveer, Luton
May 22nd 2018
See all our Checkatrade Reviews here.
Such a lovely review received today from Mrs James in Ely, she says:
"I have been dealing with you for some years now, you are prompt, efficient and polite. All your engineers are very pleasant to deal with. Compared to other Drainage Companies we have used, your service is like stepping into the light!"
Dave came to replace the cistern in my downstairs toilet. He was professional, courteous and thorough. Also very, very tidy and careful. A first class engineer and a first class job. 10/10.
From: Mrs Rutter, Stevenage. May 2018.
See all our Checkatrade Reviews here.
I would like to express my heartfelt gratitude to your Exeter office, their customer service today when I dropped my van keys down a drain was just brilliant.
I didn’t get the name of your engineer or the guy in the office, but they were just fab. Quick response to my issue they were polite and professional. The keys were out of site, in a stinking filthy drain with many used needles in it, not a pleasant job.
If it was just the keys which I had dropped I may have just left them as I have a spare set, but also on the key ring was a key fob with ashes in it, which has great sentimental value to me.
Please pass on my thanks to the Marsh Barton, Exeter crew, I can’t thank them enough.
Kind regards
Sue
I found him very knowledgeable and helpful and in a different class from the other engineers.
Many Thanks,
Houman
Lee- thank you to you and your teams for all the hard work put in over the last 48 hours or so. I left site at 3pm today and a die test showed that flow was as you'd expect.
Again, please thank your team- Job well done.
... and makes sure we are happy with the work done.