Friendly & Polite

19th April 2017 - in Brighton, Canterbury, Maidstone

Very friendly and polite. Found problem quickly. Thanks.

Laura - Horsham

Brilliant Brian

19th April 2017 - in Liverpool, Runcorn, Warrington, Widnes

"Brian was courteous, helpful and efficient.  He did everything possible to unblock an internal drain that was causing us flooding and consequent stress"

5 Stars!

Mr and Mrs Knowles - Loyal Metro Rod Customer, WN8

‘Extremely efficient and excellent communication’

12th April 2017 - in Hull, Lincoln, Peterborough

Our engineer was called to clear a blocked drain at a new housing development. Two properties were affected and backing up.

From the job being logged, our Marketing Manager kept in contact via email and telephone to the Key Account, from giving them an estimated time of arrival to giving a breakdown report of the works done without a prompt.

The customer was more than happy with our engineer's work and our correspondence and gave us a positive 5* review and said:

"Metro Rod have been extremely efficient with excellent communication", promising us reactive work in the future for their site.

Key Account

‘Brilliant and really helpful’

11th April 2017 - in Liverpool, Runcorn, Warrington, Widnes

One of our engineers attended a property over the weekend for an insurance customer.  The customer called in to us on Monday morning to pass on his commendation

'The chap who attended on Saturday was brilliant and really helpful, he spent more time than he should have'

Well done Danny!

Great service again from Metro Rod Merseyside!

Mr S - Loyal Metro Rod Customer

Quickly & Politely

10th April 2017 - in Brighton, Canterbury, Maidstone

"The work was undertaken quickly and politely."

Joanne Allston - Worthing


10th April 2017 - in Brighton, Canterbury, Maidstone

"Work done - Happy."


He did a marvelous job

6th April 2017 - in North East

Thank you for sending such an efficient and hard working engineer, he did a marvelous job.

Joan Offen - Domestic Customer

”Efficient and helpful”

28th March 2017 - in Reading, Slough, Swindon

An efficient and helpful service

Quality of work 5/5
Engineer's Conduct 5/5
Speed of response 5/5

Grand Regency Heights, Ascot - Satisfied Metro Rod Customer

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