“We were experiencing ongoing drainage issues with our customer toilets and decided that it was time to get professional help. There really was only one place to call and that was the guys at Metro Rod”
The Metro Rod drainage engineers, from Ely, Cambridge, visited the Fish House Ely to investigate ongoing drainage issues with their customer toilets. A CCTV Camera Survey inspection of the foul drainage was carried out and it was soon identified the pipework had a displaced joint causing the pipework to drop. This caused the pipework to hold up to 80% water, preventing it from flowing through the system.
Our local drainage engineers returned to site to carry out an excavation to the rear of the restaurant, removing the damaged section of pipework and installing new drainage. After reinstating the patio area, the customers of this wonderful restaurant were able to freely use the restaurant’s facilities with no disruptions.
Resolving The Dropped Pipework
“Knowing that inconvenience to our own customers is something we work really hard to try and avoid, the team at Metro Rod fitted us in at their earliest opportunity and got to work.”
Our local drainage engineers returned to site to carry out an excavation to the rear of the restaurant, removing the damaged section of pipework and installing new drainage. After reinstating the patio area, the customers of this wonderful restaurant were able to freely use the restaurant’s facilities with no disruptions.
Ian, the restaurant manager, was so pleased with the result, this is what he had to say.
“We were experiencing ongoing drainage issues with our customer toilets and decided that it was time to get professional help.?There really was only one place to call and that was the guys at Metro Rod.”
“We were aware of their great reputation for professional workmanship and fantastic service through word of mouth form our own customers, so we gave them a call and they didn’t disappoint!!”
“Swiftly, Shaun was out to do a thorough camera investigation of our issue.?Able to view the problem first hand and with constructive and practical input from the guys we could make an informed decision on how to proceed. Knowing that inconvenience to our own customers is something we work really hard to try and avoid the team at Metro Rod fitted us in at their earliest opportunity and got to work.”
“Efficient, clean and no nonsense, the guys set to and completed the job with no fuss. Expecting a big cleanup operation after the job was completed, we were taken aback by how clean and tidy everything had been left, clearly holding the highest standards Shaun really did his reputation proud by going above and beyond our expectations in taking the time to finish the job considerately. He couldn’t have been any more helpful in making good the work area and ensuring that we were happy with the work that had been done. It was great to be able to use another local business that clearly has professionalism and customer service at its heart. “Fantastic jobs guys thank you!”
We are always happy to arrange a free site assessment and no obligation quotations for any work you might need. Alternatively, you can call our emergency hotline number on 0800 66 88 00
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