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Metro Rod Cardiff

Metro Rod Cardiff is your local drainage company. Our friendly staff are here to help with all your drainage and pump needs. Whether it’s commercial or domestic, our expert drainage engineers are on hand 24/7 to resolve any issues quickly and effectively.

  • Unrivalled response time
  • Professional service
  • 24/7 Callouts
  • Emergency & Routine Drainage Services
Explore our services

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Contact us today for a quote and free site-assessment.

Locally Employed Engineers

24/7 Emergency Callouts

Highly Trained Engineers

Years Of Experience

Locally Employed Engineers

24/7 Emergency Callouts

Highly Trained Engineers

Years Of Experience

Welcome to Metro Rod Cardiff

With a history of working with major UK companies and leading high street names, our professionally high standards of service are available 24/7.

Whenever you may need a drain unblocking, with our unrivalled response time, we can be on-site within the same day. All of our engineers are fully trained, and DBS checked.

All of our engineers are highly skilled and experienced in a range of drainage services suitable to your needs.

Our Services

Drain Unblocking Cardiff

Our main area of expertise is blocked drains in Cardiff, this is primarily serviced by performing a CCTV survey to review what could be causing blocked drains in a community or commercial building. Then through methods of either high-pressure jetting or repairing drainpipes, drainage in Cardiff can be treated and made back to normal. For larger projects and sewage requirements like emptying tanks, Metro Rod Cardiff has large Tankers to quickly arrive to any Cardiff drainage issues.

 

Accredited By

Qms Logo
Constructionline
Achilles
Exor Approved
Contractor Plus
Achilles Services Logo
Cyberessentials Certification Mark Plus Colour
Supply Chain Sustainability School Company Badge (6)
Ecovadis silver logo

Get to know..
Cardiff

  • The Company
  • Customer Portal
  • Latest News
  • Social Media

About Metro Rod Cardiff

Metro Rod Cardiff began its journey in 2006, founded by Colin Witcomb and Gary Cleeves in a small garage with just two engineers and a big ambition, to provide exceptional drainage services built on reliability, quality, and trust. Working tirelessly, 24 hours a day and 365 days a year, Colin and Gary grew the business purely through word of mouth. One of their first recruits, hired within the first few months, still proudly works with Metro Rod today.

Within two years, the team had expanded to three engineers and moved into a council building to house their growing fleet. In 2007, Colin’s son Ben joined part-time before becoming a full-time drainage engineer and later stepping up as Director to help lead the company’s growth.

In 2011, Gary launched Metro Rod Swansea, while Colin and Ben continued to grow the Newport & Hereford franchise. Their success was recognised in 2016, when they celebrated their 10th anniversary and won Franchise of the Year.

Today, we operate from Crown Business Park in Tredegar, with a skilled team of 35 engineers, 14 vans, and 6 tankers serving customers across Cardiff, Gloucester, and the wider South Wales region.

Community involvement is at the heart of what we do. While we’ve long supported charities in Newport, we’re now expanding our volunteer work throughout Cardiff and surrounding areas. If you know of a local project we could support, we’d love to hear from you.

In 2025, we were honoured to receive the Gillian Walker Award for Outstanding Contribution to Metro Rod, a reflection of the hard work, dedication, and teamwork that drive our success every day.

Connect Portal

Our customer portal, Connect, is available to help you see the work undertaken. Rather than waiting on the phone for an update, you can instantly access the information required. Connect puts the job status, details, photos and invoicing information at your fingertips.

Watch video to learn more about the portal:

Our Team

Colin Witcomb

Colin Witcomb

Director

Ben Witcomb

Ben Witcomb

Director

Dafydd James

Dafydd James

Business Delevopment Manager

Craig Lewis

Craig Lewis

Office and Training Manager

Noel Hale

Noel Hale

Senior Operative

Daniel Atkinson

Daniel Atkinson

Welsh Water Scheduler

Shannon Gray

Shannon Gray

Marketing Manager

Chris Meredith

Chris Meredith

Vehicle/Training/ Compliance Manager

Lynne Silcox

Lynne Silcox

Finance Manager

Ryan Jenkins

Ryan Jenkins

Administrative Scheduling Co-ordinator

Lucy Allen

Lucy Allen

Administrative Scheduling Co-ordinator

Gethin Hale

Gethin Hale

CCTV Administrator

Oliver Evans

Oliver Evans

Welsh Water CCTV Administrator

Darren Allen

Darren Allen

Pump Engineer & Tanker Operative

Llwys Hill

Llwys Hill

Tanker Operative

Ben Simpson

Ben Simpson

Recycler Operative

Terry Callow

Terry Callow

Tanker Operative

Richard Tamplin

Richard Tamplin

Tanker Operative

Owain Davies

Owain Davies

Tanker Operative

Matthew Packington

Matthew Packington

Recycler Operative

Paul Davies

Paul Davies

Tanker Operative

Bryan Edwards

Bryan Edwards

Drainage Engineer

Aaron Price

Aaron Price

Drainage Engineer

Neil Trafford

Neil Trafford

Drainage Engineer

Steve Williams

Steve Williams

Drainage Engineer

Macaulay Watkins

Macaulay Watkins

Drainage Engineer

Mark Keylock

Mark Keylock

Drainage Engineer

Tye Neate

Tye Neate

Drainage Engineer

Darren Harvey

Darren Harvey

Drainage Operative

Stephen Pritchard

Stephen Pritchard

Drianage Engineer

Warren Fitzpatrick

Warren Fitzpatrick

Drainage Engineer

Craig Carlton

Craig Carlton

Drainage Engineer

Stefan Webster

Stefan Webster

Drainage Engineer

Tom Roberts

Tom Roberts

CCTV Operative

Gareth Chappell

Gareth Chappell

CCTV Operative

Neil Bennett

Neil Bennett

Engineer Assistant

Dean Griffiths

Dean Griffiths

Engineer Assistant

Brandon Kettle

Brandon Kettle

Engineer Assistant

Lee Chislett

Lee Chislett

Engineer Assistant

Nathan Hale

Nathan Hale

Engineer Assistant

CeeJay Purnell

CeeJay Purnell

Engineer Assistant

Callum Watkins

Callum Watkins

Engineer Assistant

Levi Roberts

Levi Roberts

Engineer Assistant

Charlie Harvey

Charlie Harvey

Engineer Assistant

Lloyd James

Lloyd James

Apprentice

Ioan Chappell

Ioan Chappell

Apprentice

Customer Reviews

Here's what our customers say about us

    Sam Hudson

    Difficult blockage at our flat, also involving the flat next door. Metro Rod sent over Noel and Read moreNeal who spent hours diagnosing and fixing the problem - really solid job and lovely guys. Would definitely recommend.

    Andrew Bailey

    Warren arrived promptly at the agreed time, dealt with the ghastly situation swiftly, and verified that the Read morefix was successful with green disclosing dye. They will be the first company I ring should I ever face that horror again.

    Alistair Davies

    Used in a profesional capacity on numerous jobs now. Very fast service, really good communication, very reasonable Read moreprice. I would highly recommend.

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