Customer reviews on Google
4.3 ratings of 33 reviews
Welcome to Metro Rod Cardiff
With a history of working with major UK companies and leading high street names, our professionally high standards of service are available 24/7.
Whenever you may need a drain unblocking, with our unrivalled response time, we can be on-site within the same day. All of our engineers are fully trained, and DBS checked.
All of our engineers are highly skilled and experienced in a range of drainage services suitable to your needs.
Our Services
- High-Pressure Water Jetting
- CCTV Surveys
- Tank Emptying
- Drain Repairs and Pipe-lining
- Sewage Treatment Plant Maintenance
- Pump Repairs
Drain Unblocking Cardiff
Our main area of expertise is blocked drains in Cardiff, this is primarily serviced by performing a CCTV survey to review what could be causing blocked drains in a community or commercial building. Then through methods of either high-pressure jetting or repairing drainpipes, drainage in Cardiff can be treated and made back to normal. For larger projects and sewage requirements like emptying tanks, Metro Rod Cardiff has large Tankers to quickly arrive to any Cardiff drainage issues.
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About Metro Rod Cardiff
Metro Rod Cardiff began its journey in 2006, founded by Colin Witcomb and Gary Cleeves in a small garage with just two engineers and a big ambition, to provide exceptional drainage services built on reliability, quality, and trust. Working tirelessly, 24 hours a day and 365 days a year, Colin and Gary grew the business purely through word of mouth. One of their first recruits, hired within the first few months, still proudly works with Metro Rod today.
Within two years, the team had expanded to three engineers and moved into a council building to house their growing fleet. In 2007, Colin’s son Ben joined part-time before becoming a full-time drainage engineer and later stepping up as Director to help lead the company’s growth.
In 2011, Gary launched Metro Rod Swansea, while Colin and Ben continued to grow the Newport & Hereford franchise. Their success was recognised in 2016, when they celebrated their 10th anniversary and won Franchise of the Year.
Today, we operate from Crown Business Park in Tredegar, with a skilled team of 35 engineers, 14 vans, and 6 tankers serving customers across Cardiff, Gloucester, and the wider South Wales region.
Community involvement is at the heart of what we do. While we’ve long supported charities in Newport, we’re now expanding our volunteer work throughout Cardiff and surrounding areas. If you know of a local project we could support, we’d love to hear from you.
In 2025, we were honoured to receive the Gillian Walker Award for Outstanding Contribution to Metro Rod, a reflection of the hard work, dedication, and teamwork that drive our success every day.
Connect Portal
Our customer portal, Connect, is available to help you see the work undertaken. Rather than waiting on the phone for an update, you can instantly access the information required. Connect puts the job status, details, photos and invoicing information at your fingertips.
Watch video to learn more about the portal:
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Our Team
Customer Reviews
Here's what our customers say about us
Difficult blockage at our flat, also involving the flat next door. Metro Rod sent over Noel and Read more
Warren arrived promptly at the agreed time, dealt with the ghastly situation swiftly, and verified that the Read more
Used in a profesional capacity on numerous jobs now. Very fast service, really good communication, very reasonable Read more
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