Metro Rod (Cardiff) are your leading expert drainage company providing comprehensive solutions for the clearance of blocked drains and other specialist drainage services to the homes and businesses of the city and surrounding areas since 2005.
We provide a 24 hour helpline which is answered 365 days a year, meaning that if your drainage problem is an emergency, we can respond quickly and provide the help you need.
We pride ourselves on providing peace of mind to our customers. Our small crew of engineers have grown with us and developed into a group who work well together, complementing one another’s skills. This means that your drainage problems are solved with the minimum fuss and complication.
With a history of working with major UK companies and leading high street names, our professional, high standard services are available 27/7/365. Whenever you may need a drain unblocking, day or night, with our unrivalled response time, we can be on site within the day. This extents into all the services we offer, including tankering services and CCTV drain surveys.
All of our engineers are fully trained, DBS checked and fully insured. They aim to to give you the highest level of service, from basic services such as blocked toilets and manholes, to the more technical side, such as drain rehabilitation and detailed CCTV drain surveys.
• Clearing Blocked Drains • Inspection & CCTV Surveys • Drain Repair & Excavation •
• Pipe Lining & Renovation • Tanker Services • Pre-Planned Preventative Maintenance •
As a business we are committed to investing in the latest industry technology to ensure a safe and professional service to all our customers.
“We offer expert knowledge and provide good customer service.” – Vicki John, Co-Franchisee
Areas We Cover
| Abercynon | Llantrisant | Porthcawl |
| Aberdare | Maesteg | Pyle |
| Bargoed | Merthyr Tydfil | Rhondda Cynon Taff |
| Barry | Mountain Ash | Ton Pentre |
| Bridgend | Penarth | Tonypandy |
| Caerphilly | Pencoed | Ystrad Mynach |
| Cardiff | Pontypridd | Treherbert |
| Cowbridge | Porth |
Leave Us Some Feedback
At Metro Rod Cardiff we appreciate feedback from our customers so that we can continue to improve our services. If you have recently had work carried out by Metro Rod Cardiff , please feel free to complete our short survey here.
Read Our Testimonials
Metro Rod Cardiff are dedicated to customer satisfaction. For your peace of mind, why not take a look at our recent testimonials from satisfied customers.
Metro Rod Careers
Looking for your next challenge? Visit our jobs page to see our latest vacancies.
Metro Rod Cardiff were recently called out to a Primary School in Barry where they had a blocked drain on site, after sending out a thank you letter and feedback card we have received the following feedback from the school -
Quality of work - 5 Value for money - 5 Conduct of engineer - 5 Speed of response - 5
Comments - 'Excellent first class service!'
Metro Rod Cardiff are always happy to receive feedback from our customer.
Metro Rod (Cardiff) were call out to Shahid Mehmood's property and he left the following feedback -
Quality of Work - 5 Courtesy of Engineer - 5 Speed of Response - 5 Value for Money - 5 Appearance of Engineer - 5
Advice - For me the services are excellent.
Shahid MehmoodWe were called out to the Pryzm Night Club in Cardiff as they were having major maintenance problems and had to shut the kitchen off. The manager left the following feedback via email -
“Can you pass my thanks to Danielle & the team, during a very stressful time I could not fault the communication & response times. They helped us solve a major issue as swiftly & efficiently as possible.”
Pryzm Night ClubWe attended Angela's house after being called out to an external drain that was blocked, Angela left the following feedback -
Quality of Work - 5
Courtesy of Engineer - 5
Speed of Response - 5
Value for Money - 5
Appearance of Engineer - 5
Advice - To be honest nothing really..... provide a cup of tea to the customer? Only joking!
Angela ThomasOur Team
VICKI JOHN
Office Manager
Vicki has run the Cardiff Metro Rod franchise since 2005 and in that time has developed a team of highly skilled drainage engineers who can tackle any kind of drainage emergency.
NATHAN JOHN
Franchise Director
After 11 years as owner and manager of the Metro Rod franchise for Cardiff, Nathan added Metro Plumb to his business in 2016 and is proud of the level of technical service he provides and the local reputation he has earned.
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