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Metro Rod Cardiff

Metro Rod Cardiff is your local drainage company. Our friendly staff are here to help with all your drainage and pump needs. Whether it’s commercial or domestic, our expert drainage engineers are on hand 24/7 to resolve any issues quickly and effectively.

  • Unrivalled response time
  • Professional service
  • 24/7 Callouts
  • Emergency & Routine Drainage Services

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For a free no-obligation quote or advice on your drainage problem, get in touch using the buttons below.

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Welcome to Metro Rod Cardiff

Services available

With a history of working with major UK companies and leading high street names, our professionally high standards of service are available 24/7.

Whenever you may need a drain unblocking, with our unrivaled response time, we can be on-site within the same day. All of our engineers are fully trained, and DBS checked.

All of our engineers are highly skilled and experienced in a range of drainage services suitable to your needs, including:

  • High-Pressure Water Jetting
  • CCTV Surveys
  • Tank Emptying
  • Pipe-lining
  • Sewage Treatment Plant Maintenance
  • Pump Repairs

About Us

Metro Rod Gloucester’s business journey started in 2006 from a garage by founders Colin Witcomb and Gary Cleeves. With only two engineers and using purely word of mouth to start their business, Colin and Gary worked 24 hours a day 365 day a year to make sure all customers had a great experience. Colin and Gary employed their first engineer in the first few months of starting the business who still works for Metro Rod today.

After 2 years Colin and Gary had employed 3 engineers before renting out a council building to store their work van.

Our current managing director and Colin’s son, Ben, joined the team in 2007 part-time. After 2 years Ben became a full-time member of the team and a fully qualified drainage engineer.

In 2011, Gary left the business to open our sister franchise, Metro Rod Swansea. Colin continued to grow Metro Rod Newport & Hereford and Ben soon joined as a Director.

On the 10th anniversary of being in business, Metro Rod Newport and Hereford were awarded Franchise Winners of the Year. Since then, both our staff and fleet numbers have grown due to increased demand from customers. We now have 5 tankers, 21 engineers, and 14 vans on the road which means we are able to cover a wider area including Gloucester and Cardiff.

We are currently based in the Crown Business Park, Tredegar, where there is easy access to roads towards Merthyr Tydfil, Ystrad Mynach, and Treherbert. We like to get involved as much as possible in charity work, but until recently have worked with charities in the Newport area. However, as we grow we would like our reach for volunteer work. Therefore, if you know a charity project that we could get involved in in your area contact us.

Leave Some Feedback

We appreciate everything you have to say about our visit to you, our customers. Whether we have frustrated or pleased you, let us know so we can improve our services.

If you’ve had recent work carried out by a member of the Metro Rod Newport and Hereford team, feel free to complete our short survey or review us on Facebook or Google.

READ WHAT OUR CUSTOMERS THINK ABOUT US

Google My Business Rating

Primary School Feedback

Metro Rod Cardiff were recently called out to a Primary School in Barry where they had a blocked drain on site, after sending out a thank you letter and feedback card we have received the following feedback from the school -

Quality of w... Read moreork - 5     Value for money - 5     Conduct of engineer - 5     Speed of response - 5

Comments - 'Excellent first class service!'

Metro Rod Cardiff are always happy to receive feedback from our customer.

Customer Feedback

Metro Rod Cardiff recently received the below feedback after we were called out to a blocked foul manhole -

Quality of work - 4   Conduct of engineer - 5   Value for money - 4   Speed of response - 5

Comments left by customer - ... Read more' I would use Metro Rod again'

Our Team

Colin Witcomb

Colin Witcomb

Director
Ben Witcomb

Ben Witcomb

Director
Dafydd James

Dafydd James

Business Delevopment Manager
Craig Lewis

Craig Lewis

Office and Training Manager
Noel Hale

Noel Hale

Senior Operative
Peter James

Peter James

Welsh Water Project Manager
Daniel Atkinson

Daniel Atkinson

Welsh Water Scheduler
Shannon Williams

Shannon Williams

Marketing Manager
Chris Meredith

Chris Meredith

Vehicle/Training/Compliance Manager
Ryan Jenkins

Ryan Jenkins

Administrative Scheduling Co-ordinator
Darren Allen

Darren Allen

Tanker Operative
Llwys Hill

Llwys Hill

Tanker Operative
Ryan Hooper

Ryan Hooper

Drainage Engineer
Bryan Edwards

Bryan Edwards

Drainage Engineer
Aaron Price

Aaron Price

Drainage Engineer
Neil Trafford

Neil Trafford

Drainage Engineer
Steve Williams

Steve Williams

Drainage Engineer
Ben Simpson

Ben Simpson

Recycler Operative
Terry Callow

Terry Callow

Recycler Operative
Chris Price

Chris Price

CCTV Engineer
Dave Williams

Dave Williams

Drainage Engineer
Calvin Shaw

Calvin Shaw

Drainage Engineer
Liam Gabb

Liam Gabb

Drainage Engineer
Warren Fitzpatrick

Warren Fitzpatrick

Drainage Engineer
Neil Bennett

Neil Bennett

Drainage Engineer
Mark Worlock

Mark Worlock

Drainage Engineer
Matthew Jones

Matthew Jones

Drainage Engineer
Gethin Hale

Gethin Hale

Drainage Engineer
Macaulay Watkins

Macaulay Watkins

Drainage Engineer
Mark Keylock

Mark Keylock

Drainage Engineer
Matthew Packington

Matthew Packington

Drainage Engineer
Danny Rees

Danny Rees

Tanker Operative
Tom Draper

Tom Draper

Engineer Assistant
Callum Watkins

Callum Watkins

Apprentice

Accredited By

Qms Logo
Constructionline
Achilles
Exor Approved
Contractor Plus
Achilles Services Logo
Ecovadis Silver Award - Metro Rod
Cyberessentials Certification Mark Plus Colour
Supply Chain Sustainability School Company Badge (6)

Latest News

Celebrating 10 Years at Metro Rod

3rd May 2022

Craig joined Metro Rod Newport and Hereford in 2012. As a bright and young 22-year-old, Craig initially joined the business as a drainage engineer and soon after swapped a drain rod for a keyboard and began answering phones and scheduling jobs. Over the last 10 years, his roles and responsibilities...

10 Winter Drainage Tips

10th January 2022

In winter, it is important to look after your drains. Drains are more likely to encounter problems due to the cold weather in addition to increased use. The last thing anyone wants to do in such weather is deal with blocked drains and frozen pipes.   That's why we have...

All you need to know about Gutters

22nd November 2021

Gutters are fitted to every property. The main reason for gutters is that they collect the water from the roof and prevent it from dripping down the side of your property creating pockets of damp. For this reason, it is essential that you have regular maintenance for your gutters. Over...