“The job was done very efficiently and swiftly and Jamie was happy to explain the process and show me what was happening (because I am a bit of a geek and find it interesting). He gave the time and had the patience to explain in a friendly and courteous way. I am very happy with a job well done.”
"Following sub-contracting works completed by Metro Rod at a care home, the iTouch system was very effective at enabling me to see the works completed, CCTV survey and recommendations. It also enabled me to supply the information to my clients (the same day the survey was completed) very easily and professionally. Highly recommended."
We attended a Mr Custerson's property through his insurance company - Mr Custerson left the following feedback -
Quailty of work - 5 Courtesy of Engineer - 5 Speed of Response - 5 Value for Money - 5 Appearance of Engineer - 5
Advice - None, your service was first class.
Metro Rod (Cardiff) were call out to Shahid Mehmood's property and he left the following feedback -
Quality of Work - 5 Courtesy of Engineer - 5 Speed of Response - 5 Value for Money - 5 Appearance of Engineer - 5
Advice - For me the services are excellent.
We attended Angela's house after being called out to an external drain that was blocked, Angela left the following feedback -
Quality of Work - 5
Courtesy of Engineer - 5
Speed of Response - 5
Value for Money - 5
Appearance of Engineer - 5
Advice - To be honest nothing really..... provide a cup of tea to the customer? Only joking!
Our engineer attended for a blocked drain, this is the feedback we received from the customer:
Quality of work: 5 Courtesy of engineer: 5 Speed of response: 5 Value for Money: 5 Appearance of engineer: 5
"Great Service, will definitely use them in the future"
We recently attended a Fish and Chip Shop in Ely and provided them with a CCTV survey; the business owner had some very positive things to say about us;
"Great service, great guys, you provided everything I wanted to do with the survey and more, thank you".
It makes our day when clients say such nice things.
Engineers were professional and courteous. Job well done.