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4.3 ratings of 30 reviews
Welcome to Metro Rod Newport and Hereford
Metro Rod Newport and Hereford is your one-stop shop for all drainage, tanker and pump service needs. From Cwmbran to Ledbury and across the surrounding region, we’re here to help. Open 24/7, we pride ourselves on our unrivalled response time that brings peace of mind to homeowners and business owners in South Wales and Herefordshire.
Your Local Team of Drainage Experts in Newport
The entire team at Metro Rod is committed to providing friendly and personal service to all customers, old and new, ensuring that jobs are completed in a timely and cost-effective manner. As your local drain company in Newport, we ensure that you are regularly informed about the progress of your drainage solution. We provide the best service for our valued customers 24/7/365, whether it’s unblocking a drain in Hereford, repairing a broken pipe in Glasbury or conducting a CCTV drain survey in Newport.
To speak to our friendly, professional team or book your next job, call us on 01495 305578.
Drainage Services Across Herefordshire and South Wales
Dealing with blocked drains can be a hassle, and the do-it-yourself approach often isn’t enough. That’s where we come in to clear your blocked drains effectively and efficiently. Explore some of the drainage services and maintenance we provide across the Newport and Hereford areas:
Newport Tanker Services
At Metro Rod Newport and Hereford, our fleet of vehicles is available for a wide range of tanker services, whether you are in a local village or Newport city centre, our specially trained engineers are here to keep your drains flowing.
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Newport and Hereford
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About Metro Rod Newport and Hereford
Metro Rod Newport and Hereford began its journey in 2006, founded by Colin Witcomb and Gary Cleeves in a garage. With just two engineers and relying solely on word of mouth, Colin and Gary worked tirelessly, 24 hours a day, 365 days a year, to deliver exceptional service and build a loyal customer base. One of their earliest recruits, hired within the first few months, remains a valued member of the team to this day.
As demand grew, so did the team. Within two years, they had expanded to three engineers and secured a council building to house their work van. In 2007, Colin’s son Ben joined the business part-time. Two years later, he became a full-time drainage engineer and quickly proved his dedication and expertise.
In 2011, Gary branched out to launch Metro Rod Swansea, while Colin continued to grow the Newport & Hereford franchise. Ben soon stepped into a director role, helping to drive the business forward.
A major milestone came in 2016 when Metro Rod Newport and Hereford celebrated its 10th anniversary also winning Franchise of the Year in the same year. Since then, the business has continued to thrive, now operating with 5 tankers, 21 engineers, and 14 vans, allowing us to serve a wider area including Gloucester and Cardiff.
Today, we’re based in Crown Business Park, Tredegar, with excellent access to Risca, Leominster, Brecon and the surrounding area. Community involvement is important to us, and while we’ve traditionally supported charities around Newport, we’re now looking to expand our volunteer efforts across Herefordshire and South Wales. If you know of a local charity project we could support, we’d love to hear from you.
Clearing Blocked Drains
Taking care of blocked drains quickly can help avoid further damage and backups. At Metro Rod Newport, we utilise advanced equipment, such as high-pressure water jetting, to efficiently clear debris.
Inspection and CCTV Surveys
We use CCTV surveys to detect blockages and to evaluate the condition of your drains, revealing problems such as structural damage, root intrusion or typical blockages.
Drain Repair and Excavation
Our team excavates and repairs damaged drains, addressing issues such as collapsed pipes, cracks or leaks to restore functionality.
Tanker Services
For complex drainage issues, our tanker manages tasks such as septic tank emptying, grease management and flood relief.
Planned Maintenance
Regular maintenance prevents blockages. Metro Rod Newport services businesses and locations across the local South Wales and Herefordshire area with installations and plumbing upkeep.
Septic Tank Cleaning and Wastewater
Our industrial tanker services include wastewater removal and septic tank cleaning, covering cesspits and grease traps.
Emergency Drain Unblocking
Available 24/7, Metro Rod Newport and Hereford offers emergency drain unblocking for residents. Contact us anytime for a free consultation.
Connect Portal
Our customer portal, Connect, is available to help you see the work undertaken. Rather than waiting on the phone for an update, you can instantly access the information required. Connect puts the job status, details, photos and invoicing information at your fingertips.
Watch video to learn more about the portal:
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Our Team
Customer Reviews
Here's what our customers say about us
Brilliant service! Came out quickly, rodded and jetted blocked foul public sewer to the side of our Read more
Phone call to Welsh water late morning, a text from Metri Rod early afternoon and a visit Read more
Excellent service from Metro Rod yesterday. The operator was extremely polite, explained everything, and was quite happy Read more
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