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Metro Rod Newport & Hereford

Metro Rod Newport and Hereford is your local drainage company. Our friendly staff are here to help with all your drainage, guttering and pump requirements. Whether it’s commercial or domestic, our expert drainage engineers are on hand 24/7 to resolve any issues quickly and effectively.

  • 24/7 Callouts
  • High quality drainage and plumbing engineers
  • Pumping services
  • Tanker services
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Contact us today for a quote and free site-assessment.

Locally Employed Engineers

24/7 Emergency Callouts

Highly Trained Engineers

Years Of Experience

Locally Employed Engineers

24/7 Emergency Callouts

Highly Trained Engineers

Years Of Experience

Welcome to Metro Rod Newport and Hereford

Metro Rod Newport and Hereford is your one-stop shop for all drainage, tanker and pump service needs. From Cwmbran to Ledbury and across the surrounding region, we’re here to help. Open 24/7, we pride ourselves on our unrivalled response time that brings peace of mind to homeowners and business owners in South Wales and Herefordshire.

Your Local Team of Drainage Experts in Newport

The entire team at Metro Rod is committed to providing friendly and personal service to all customers, old and new, ensuring that jobs are completed in a timely and cost-effective manner. As your local drain company in Newport, we ensure that you are regularly informed about the progress of your drainage solution. We provide the best service for our valued customers 24/7/365, whether it’s unblocking a drain in Hereford, repairing a broken pipe in Glasbury or conducting a CCTV drain survey in Newport. 

To speak to our friendly, professional team or book your next job, call us on 01495 305578. 

Drainage Services Across Herefordshire and South Wales

Dealing with blocked drains can be a hassle, and the do-it-yourself approach often isn’t enough. That’s where we come in to clear your blocked drains effectively and efficiently. Explore some of the drainage services and maintenance we provide across the Newport and Hereford areas: 

    Newport Tanker Services

    At Metro Rod Newport and Hereford, our fleet of vehicles is available for a wide range of tanker services, whether you are in a local village or Newport city centre, our specially trained engineers are here to keep your drains flowing. 

    Get to know..
    Newport and Hereford

    • The Company
    • Featured Services
    • Customer Portal
    • Latest News
    • Social Media

    About Metro Rod Newport and Hereford

    Metro Rod Newport & Hereford began in 2006 when founders Colin Witcomb and Gary Cleeves started the business from a small garage with just two engineers and a big ambition, to provide exceptional drainage services around the clock. Their dedication and commitment quickly earned them a loyal customer base built purely on word of mouth.

    As demand grew, so did the team. Colin’s son Ben Witcomb joined in 2007, progressing from engineer to director and helping drive the business forward. In 2011, Gary expanded to launch Metro Rod Swansea, while Colin and Ben continued to grow the Newport & Hereford franchise.

    A decade later, in 2016, the business celebrated its 10th anniversary and proudly won Franchise of the Year. Today, we operate from Crown Business Park in Tredegar, with a team of 36 engineers, 14 vans, and 6 tankers serving customers across Newport, Hereford, Gloucester, Cardiff, and beyond.

    Community is at the heart of what we do. We’ve long supported local charities around Newport and are now expanding our efforts across Herefordshire and South Wales, so if you know of a project we could get involved with, we’d love to hear from you.

    In 2025, we were honoured to receive the Gillian Walker Award for Outstanding Contribution to Metro Rod, a reflection of the hard work, dedication, and teamwork of everyone across our business.

    Connect Portal

    Our customer portal, Connect, is available to help you see the work undertaken. Rather than waiting on the phone for an update, you can instantly access the information required. Connect puts the job status, details, photos and invoicing information at your fingertips.

    Watch video to learn more about the portal:

    Our Team

    Colin Witcomb

    Colin Witcomb

    Director

    Ben Witcomb

    Ben Witcomb

    Director

    Dafydd James

    Dafydd James

    Business Development Manager

    Craig Lewis

    Craig Lewis

    Office and Training Manager

    Noel Hale

    Noel Hale

    Senior Engineer

    Daniel Atkinson

    Daniel Atkinson

    Welsh Water Scheduler

    Shannon Gray

    Shannon Gray

    Marketing Manager

    Chris Meredith

    Chris Meredith

    Vehicle/Training Compliance Officer

    Ryan Jenkins

    Ryan Jenkins

    Administrative Scheduling Co-ordinator

    Lynne Slicox

    Lynne Slicox

    Finance Manager

    Lucy Allen

    Lucy Allen

    Administrative Scheduling Co-ordinator

    Gethin Hale

    Gethin Hale

    CCTV Administrator

    Oliver Evans

    Oliver Evans

    Welsh Water CCTV Administrator

    Darren Allen

    Darren Allen

    Pump Engineer & Tanker Operative

    Llwys Hill

    Llwys Hill

    Tanker Operative

    Ben Simpson

    Ben Simpson

    Recylcer Operative

    Terry Callow

    Terry Callow

    Tanker Operative

    Richard Tamplin

    Richard Tamplin

    Recycler Operative

    Owain Davies

    Owain Davies

    Tanker Operative

    Matthew Packington

    Matthew Packington

    Recycler Operative

    Paul Davies

    Paul Davies

    Tanker Operative

    Bryan Edwards

    Bryan Edwards

    Drainage Engineer

    Aaron Price

    Aaron Price

    Drainage Engineer

    Neil Trafford

    Neil Trafford

    Drainage Engineer

    Steve Williams

    Steve Williams

    Drainage Engineer

    Mark Keylock

    Mark Keylock

    Drainage Engineer

    Macaulay Watkins

    Macaulay Watkins

    Drainage Engineer

    Darren Harvey

    Darren Harvey

    Drainage Engineer

    Stephen Pritchard

    Stephen Pritchard

    Drainage Engineer

    Tye Neate

    Tye Neate

    Drainage Engineer

    Warren Fitzpatrick

    Warren Fitzpatrick

    Drainage Engineer

    Craig Carlton

    Craig Carlton

    Drainage Engineer

    Stefan Webster

    Stefan Webster

    Drainage Engineer

    Gareth Chappell

    Gareth Chappell

    CCTV Operative

    Tom Roberts

    Tom Roberts

    CCTV Operative

    Neil Bennett

    Neil Bennett

    Engineer Assistant

    Dean Griffiths

    Dean Griffiths

    Engineer Assistant

    Brandon Kettle

    Brandon Kettle

    Engineer Assistant

    Lee Chislett

    Lee Chislett

    Engineer Assistant

    Nathan Hale

    Nathan Hale

    Engineer Assistant

    Levi Roberts

    Levi Roberts

    Engineer Assistant

    CeeJay Purnell

    CeeJay Purnell

    Engineer Assistant

    Callum Watkins

    Callum Watkins

    Engineer Assistant

    Charlie Harvey

    Charlie Harvey

    Engineer Assistant

    Lloyd James

    Lloyd James

    Apprentice

    Ioan Chappell

    Ioan Chappell

    Apprentice

    Customer Reviews

    Here's what our customers say about us

      irene tomkins

      Yesterday I found my drain was blocked, i share pipes with 5 neighbours. I called Welsh water Read morethey said I would be contacted with 4 hours. Within an hour I had 2 texts. Then about half an hour later Metro Rods man came he was very nice and quickly got it sorted. Except one house we are all pensioners. It was such a relief. So thank you Metro Rod for the excellent service.

      Linda Selwood

      First class service. This company was amazing. So helpful. And the gentleman who did Read morethe job was really good. I would use this company again without hesitation.

      Robert Neate

      The company turned up exactly when they said they would. Dan was very polite, professional and listened Read moreto my concerns. There was raw sewage coming up out of the drain and across the driveway and he cleaned up everything. Never knew there had been an issue. Cheers.

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