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4.3 ratings of 33 reviews
Welcome to Metro Rod Newport and Hereford
Metro Rod Newport and Hereford is your one-stop shop for all drainage, tanker and pump service needs. From Cwmbran to Ledbury and across the surrounding region, we’re here to help. Open 24/7, we pride ourselves on our unrivalled response time that brings peace of mind to homeowners and business owners in South Wales and Herefordshire.
Your Local Team of Drainage Experts in Newport
The entire team at Metro Rod is committed to providing friendly and personal service to all customers, old and new, ensuring that jobs are completed in a timely and cost-effective manner. As your local drain company in Newport, we ensure that you are regularly informed about the progress of your drainage solution. We provide the best service for our valued customers 24/7/365, whether it’s unblocking a drain in Hereford, repairing a broken pipe in Glasbury or conducting a CCTV drain survey in Newport.
To speak to our friendly, professional team or book your next job, call us on 01495 305578.
Drainage Services Across Herefordshire and South Wales
Dealing with blocked drains can be a hassle, and the do-it-yourself approach often isn’t enough. That’s where we come in to clear your blocked drains effectively and efficiently. Explore some of the drainage services and maintenance we provide across the Newport and Hereford areas:
Newport Tanker Services
At Metro Rod Newport and Hereford, our fleet of vehicles is available for a wide range of tanker services, whether you are in a local village or Newport city centre, our specially trained engineers are here to keep your drains flowing.
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Newport and Hereford
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About Metro Rod Newport and Hereford
Metro Rod Newport & Hereford began in 2006 when founders Colin Witcomb and Gary Cleeves started the business from a small garage with just two engineers and a big ambition, to provide exceptional drainage services around the clock. Their dedication and commitment quickly earned them a loyal customer base built purely on word of mouth.
As demand grew, so did the team. Colin’s son Ben Witcomb joined in 2007, progressing from engineer to director and helping drive the business forward. In 2011, Gary expanded to launch Metro Rod Swansea, while Colin and Ben continued to grow the Newport & Hereford franchise.
A decade later, in 2016, the business celebrated its 10th anniversary and proudly won Franchise of the Year. Today, we operate from Crown Business Park in Tredegar, with a team of 36 engineers, 14 vans, and 6 tankers serving customers across Newport, Hereford, Gloucester, Cardiff, and beyond.
Community is at the heart of what we do. We’ve long supported local charities around Newport and are now expanding our efforts across Herefordshire and South Wales, so if you know of a project we could get involved with, we’d love to hear from you.
In 2025, we were honoured to receive the Gillian Walker Award for Outstanding Contribution to Metro Rod, a reflection of the hard work, dedication, and teamwork of everyone across our business.
Clearing Blocked Drains
Taking care of blocked drains quickly can help avoid further damage and backups. At Metro Rod Newport, we utilise advanced equipment, such as high-pressure water jetting, to efficiently clear debris.
Inspection and CCTV Surveys
We use CCTV surveys to detect blockages and to evaluate the condition of your drains, revealing problems such as structural damage, root intrusion or typical blockages.
Drain Repair and Excavation
Our team excavates and repairs damaged drains, addressing issues such as collapsed pipes, cracks or leaks to restore functionality.
Tanker Services
For complex drainage issues, our tanker manages tasks such as septic tank emptying, grease management and flood relief.
Planned Maintenance
Regular maintenance prevents blockages. Metro Rod Newport services businesses and locations across the local South Wales and Herefordshire area with installations and plumbing upkeep.
Septic Tank Cleaning and Wastewater
Our industrial tanker services include wastewater removal and septic tank cleaning, covering cesspits and grease traps.
Emergency Drain Unblocking
Available 24/7, Metro Rod Newport and Hereford offers emergency drain unblocking for residents. Contact us anytime for a free consultation.
Connect Portal
Our customer portal, Connect, is available to help you see the work undertaken. Rather than waiting on the phone for an update, you can instantly access the information required. Connect puts the job status, details, photos and invoicing information at your fingertips.
Watch video to learn more about the portal:
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Our Team
Customer Reviews
Here's what our customers say about us
Yesterday I found my drain was blocked, i share pipes with 5 neighbours. I called Welsh water Read more
First class service. This company was amazing. So helpful. And the gentleman who did Read more
The company turned up exactly when they said they would. Dan was very polite, professional and listened Read more
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