Outstanding

15th November 2018 - in Norwich

I wish to take this opportunity to thank all the staff at Metro Rod who were outstanding in dealing with this job.

 

Mr Weston, Fakenham

An excellent job ……courteous and friendly

15th November 2018 - in Central London

A great review via the TrustPilot website on 28th October from one of Metro Rod Central London's satisfied customers

DR. MARTIN TAYLOR said
"Tony Gallagher came out to sort out a blocked toilet. He was courteous and friendly and did an excellent job. To access the blockage he had to remove a tiled box to get to the stack pipe. He achieved this rapidly and without causing any damage to the tiles or boxwork. He dealt with the blockage efficiently and gave advice on avoiding further problems, I was very happy with the service"
 

Contact Metro Rod Central London re any drainage problem: whether a blocked drain, blocked toilet, blocked sink, external drainage issue or blocked gutters. Our team will be delighted to extend the same level of service to you.

You can contact us on:
0203 8756780
by emailing us on [email protected]
Going to our website; www.metrorod.co.uk/local/london-central/
or connecting with Gary, our Commercial Director on Linked In
We look forward to hearing from you soon!

Sterling Work

15th November 2018 - in Norwich

I would like to thank you (Metrorod) for your sterling work at Norwich Livestock Market.

 

*Working along side NPS and Anglian Water on this project.

Darren Rigg - NPS

Nothing seems too much trouble!

13th November 2018 - in Southampton

Thanks so much for your assistance with my drain issues this week.

It’s been a nightmare, but all your help & advise has really helped take the stress away, nothing seems too much trouble for you & Mark the Engineer was great!

This is the second time you have helped me out between two different houses, I’m hoping I won’t have any more issues but if I do, I know where to come.

Mr James Abernethy

Working Until 10PM

12th November 2018 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

We went out to a property located at a retirement development in Bicester, as the customer was having a serious problem where flushing the toilet or sink was causing waste water to rise up in the bath. The developments caretaker had taken a look, but it was clear that our services were needed so we sent out Tony. 

Tony got to work trying to clear the blockage from the WC, which was unsuccessful, so he explored the manholes outside searching for the downstream access that would enable him to clear the blocked drain. This proved trickier than anticipated, but he knew he couldn't leave the resident without her facilities. He requested a camera be brought on site and then was able to use the CCTV camera to track down a hidden manhole that was underneath some hedges. The CCTV camera also showed the cause of the problem: tree roots! 

Once this manhole was opened it was a straightforward matter to remove the roots and clear the blockage. 

We were delighted to receive a letter from the resident who told us:

"I would like to say how grateful and impressed I was by Tony who came to clear my bathroom pipes last Friday. He persevered until he found and cleared the problem.  In fact working until 10PM. Not many young men, these days, would have not "come back tomorrow"!

Altogether a charming and helpful young man."

Lovely to hear that our efforts were well received and Tony got a kick out of being referred to as a young man! 

 

Anchor Trust

Metro Rod Mid Wales & Shropshire get 5 star review in Caersws.

12th November 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Our engineers have been on top form lately gathering positive comments on a regular basis. On this occasion We attended the Unicorn Public House in Caersws. The owner called us to come out to investigate an overflowing external Drain. The review read:-
"We called late Friday night, and we were tole the engineer would be here at 0830 hours the next morning. He arrived on time and was very professional, the engineer (Nick Plumley) was a credit to his company. He sorted the problem out and cleaned and tidied up after. Its refreshing to see such a professional company. I would recommend this company every time. Thank you guys."
Call us!
At Metro Rod Mid Wales & Shropshire we are always happy to get brilliant reviews and our engineer was proud to have received it. If you have any blocked Drains, gullies or slow flowing sinks, baths or showers contact us on 01938554050 or e-mail us on [email protected] and we will do everything we can to assist you.

FANTASTIC EXPERIENCE ON BOTH OCCASIONS

9th November 2018 - in Bath, Bristol, Trowbridge

Having had a disastrous experience previously with another company I found Metro Rod online and have used them a couple of times now. Fantastic experience on both occasions and very efficient. I called at 11am, had an engineer with me by 1pm and the problem solved by 2pm. The engineer (Tony) was a lovely guy and you can tell he is very confident in what he does and very friendly

Mrs S Bullock, Trowbridge

Clear Blocked Drain from Kitchen Waste

8th November 2018 - in Bedford, Luton, Milton Keynes, Watford

Excellent service. Polite and friendly. Very efficient.

10/10

Mrs Good, Bedford

November 2018

 

See all our Checkatrade reviews here.

 

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