Pass on our Huge Thanks
21st November 2018 - in North East
I would just like to pass on my wife and I's most sincere thanks to the engineer who came to my property.
First and foremost he gave us a lovely initial call to say he was on his way and gave us an ETA. When he arrived, I noticed what a friendly and knowledgeable engineer he was and within the hour he had my toilet unblocked.
The customer service to the standard he gave us, especially at such a late hour was exceptional and I think he should be recognized and acknowledged.
Customer service to the standard we received is very seldom seen these days and I would like to pass on our huge thanks.
Domestic clients - Denton Burn