We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

Septic Tank Praise for Metro Rod Mid Wales & Shropshire

22nd October 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Metro Rod Mid Wales and Shropshire have received another glowing review from a happy customer. Gary our Tanker engineer had attended an overflowing Septic Tank. He emptied it and cleaned the area leaving the customer happy. and we are grateful for the review the customer left.

Very pleased with service,

"Nice people to deal with, came out straight away, did a good job emptying the Septic Tank and Gary who did it was great."

If you have any Septic Tank problems or just want yours emptying please call us on 01938559320 and we will do everything we can to help.

Prompt, Honest and Super Helpful!

18th October 2018 - in North London

I was recommended Metro Rod by a Plumber called Callum. We had blocked toilet that was back filling. Stacey was super helpful and appointed an engineer the same day. Upon arrival at the property it was not clear where the manhole was, we remembered it was under the decking and Stacey said her team could help to access. She also provided alternative options. In the end in turned out just boxing around the pipes in the toilet needed removing and then the drainage was cleared. Stacey was incredible knowledgeable and the engineer was also great. Never used this company before but definitely will again. The cost was also not extortionate. This company were prompt and honest and super helpful!

Natasha Banse (Via Facebook)

5* Customer Feedback

18th October 2018 - in North London

I am emailing to say how extremely impressed I was today with the quality of customer service that I received from Stacy and John. When I rang this morning with my query re my blocked drain, I was very stressed out and anxious. Stacy answered the call within a couple of rings and she was supportive and caring. She acted quickly and efficiently to organize an engineer and kept me updated re the ETA time of the engineer. John rang me when he arrived at my property. He was very friendly and clearly explained the problem to me and advised me to call Thames water. I will definitely call upon your service again if needed and I will recommend Metro Rod to my friends.

Jackie Seiwaa - Barnet, London

Well Done Martin & Ian

17th October 2018 - in Norwich


Dear Jean,


Further to the visit from Martin and Ian last week to our property on Bracondale. I am writing to thank them for their courtesy, hard work and overall professionalism in dealing with the drainage problems that we were experiencing.

Following an initial survey, Martin came back a second time to jet through and clear one pipe in order to work out the best solution that would meet our needs. When they arrived a week or so ago, Martin and Ian were completely professional, courteous, helpful and tidy. The quality of the work was first class and the building inspector was very pleased when she visited on Friday afternoon. The reinstatement was of a very high quality and all rubbish was removed from site on completion of the work.

As you are aware this has been a rather stressful experience for us as the drainage problems were preventing our bathroom from being used, and we are enormously grateful to you and your crew for the work carried out in diagnosing and then resolving the problems. I cannot praise your team too highly.

Yours sincerely

Mrs Sarah Hills, Ward Hill Property Consultants

10/10 5 ***** rating

16th October 2018 - in Bath, Bristol, Trowbridge

Excellent service from the moment I called to book a call out until sorting out payment after the job was done. I would not hesitate to use Metro Rod Bristol again and would without doubt recommend to a friend.

Mr H Ibrahim, Bristol

Ian Went Above and Beyond

12th October 2018 - in Norwich

We are so happy with the work that the Metrorod Engineer carried out at my home this week. Ian went above and beyond, provided me with a fantastic resolve to my drainage issues.


Many Thanks



Mrs Berry - Norwich

Re-Routing Drains

11th October 2018 - in Bedford, Luton, Milton Keynes, Watford

Very professional from start to finish.


Mr G Nicholson, Bushey

October 2018


See all our Checkatrade reviews here.

Great service throughout

10th October 2018 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

We went out to a home in Wantage to assist a couple with their blocked drain. We sent out our engineer Seb to investigate. The problem turned out to be a little bigger than anticipated and in order to make access for his electro-mechanical cables to get into the pipes to clear it, he had to remove the toilet from the wall. Once this was achieved it was a simpler matter to clear the blockage and restore flow.

Yesterday we received a phone call in the office from the customer who could not have been happier with the service.

"Dot in the office was so cheerful and helpful... the engineer was friendly, helpful and polite, a lovely man"

We are very pleased we could help!

Insurance customer

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