Helpful and Informative, Thank you!

9th August 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Anyone who has worked on a Sewage or Drainage tanker will know its not a glamourous job, but it is somewhat fulfilling especially with some of the customers we have here at Metro Rod Mid Wales and Shropshire. we received a lovely letter from a happy customer which read as follows.

“Just a short note to express my appreciation for the job undertaken by your employee in cleaning the septic tank at my property.

He was extremely helpful and informative and he executed the task in an efficient and thorough manner”.

We never get tired of these!


Thank You Metro Rod Mid Wales & Shropshire.

9th August 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Another happy customer here at Metro Rod Mid Wales and Shropshire, for a couple of months we have been attending the Nuffield Hospital in Shrewsbury where they have been having problems with there pumping station which hasn’t been working and flooding frequently, we have Used Tankers, Van Packs and enclosed space equipment to help try and clear the blockage.

Its always nice to receive letters of appreciation but to get a Thank You card puts a smile on anyone’s face,  At Metro Rod Mid Wales and Shropshire we try our hardest to get the job done the right way and this just proves we do get it right. It wrote “To Adrian and the team, thank you so much for all the support you gave me when I needed it the most it was very much appreciated”

Steve from the Nuffield , Shrewsbury.

P.S. All is up and running now and working as it should.


Many thanks to Metro Rod Mid Wales & Shropshire.

9th August 2018 - in Mid-Wales, Shropshire

Hello Adrian and Team,

I just wanted to thank you and your colleagues for you help fixing the collapsed Drain and Manhole at Telford Probation office – It’s a huge relief to get it resolved. I lost count how many times your engineers came out to unblock the drains (I’m sure they were getting fed up coming here) but all of your lads were always helpful, friendly and professional and I really appreciate their help with this.

I’m sure (I hope) that’s the end of the problem but if we have any concerns in the future Ill ask for Metro Rod before anyone else!

Many Thanks


Jane Rollo

Senior Administration officer – Telford office

Polite, Friendly, Careful and Considerate

9th August 2018 - in North East

5 Star Review

“Very polite, friendly men, careful, considerate work.”

Domestic Client - Morpeth

Noisy Toilet Fixed in Minutes

9th August 2018 - in North East

“So happy after suffering with a noisy toilet for months and had someone else out to fix it but the noise remained. These guys fixed it in minutes for a fraction of what I expected to pay. Also good communication from the head office.”

Tidiness:10              Reliability: 10

Courtesy: 10            Workmanship:10

Domestic Customer - Cramlington

Geoff & Jon Provide Sterling Service

9th August 2018 - in North East

Plenty of Good Humour

“Just a little note of thanks for the sterling services provided by your two guys Geoff and Jon. They cleared the blockage and tidied up after themselves with no fuss and plenty of good humour”

Bank in Cramlington

Client Feedback

8th August 2018 - in Cardiff

Great feedback received today from one of our commercial clients via email – ‘Thanks Vicki – just to say the service from you guys is outstanding!’

Metro Rod Cardiff love having great feedback from our clients, whether its from clearing a blocked drain or carrying out a drain CCTV survey.


Metro Rod save the day!

8th August 2018 - in Newport

Our engineers were recently called to deal with a blocked drain in Newport. The homeowner had called our office to inquire about our services and availability, we were able to attend within an hour. Upon arrival at the property our engineer was able to diagnose the problem immediately and proceeded to clear the blockage with our specialist high pressure water jetting equipment.

“Your engineers saved the day! I was very satisfied with their work, they were very professional and nice guys. I would not hesitate recommending Metro Rod to anyone – thank you again!”

We are able to guarantee our clients that our engineers are always fully equipped to carry out their work – our engineers are trained to the highest standards, we take pride in our work and always aim to exceed our customers expectations.

Mrs Richards - Newport (Received via facebook)