We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

“Great Customer Service!”

28th January 2019 - in Macclesfield, Manchester

"Very quick and efficient! Great customer service from Josh."

Mr Clough

Contaminated property brings 5 star review for CCTV engineer in Mid Wales.

25th January 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

We had been recently contacted by a company who had been working near Welshpool. They required a CCTV engineer to survey Contaminated drains following a kerosene leak from a Failed line. We were required to map all the routes of the various pipes at the property that may of acted as a pathway for the contamination to spread. We attended and Carried out what was required and the homeowner left us this great review:
"Tom Emberton from Metro Rod Mid Wales and Shropshire was helpful and polite. He worked well with us and our main contractor."
At Metro Rod Mid Wales and Shropshire we have the ability to carry out CCTV surveys on all Drainage works. with our state of the art equipment we are well equipped to carry out any works that may be required. If you have any queries regarding a CCTV survey call our office on 01938554050  or e-mail us on [email protected] we will be more than happy to answer any questions.

Drain care Two Tony triumph for customer service !

24th January 2019 - in Central London

Tony and Tony sorted our leaky back garden man hole cover quickly. They were friendly and polite and the garden looks much better for their visit

Christopher Faulkner

Very helpful, kind, excellent staff

24th January 2019 - in Great Yarmouth, Norwich

Metro Rod Norwich recently attended and assisted me with a drainage issue (blocked drain). They were very helpful, kind and have excellent staff. Metro Rod Norwich were very quick to respond and extremely efficient.

Jamie - Director of Mayday Office Equipment Services - Norwich


23rd January 2019 - in Bedford, Luton, Milton Keynes, Watford

'I was very happy with your engineer - he was very good and extremely helpful'


Estates and Facilities Manager, HEART Academies Trust - January 2019


Another GREAT testimonial from a very happy Corgi Customer

23rd January 2019 - in Bedford, Luton, Milton Keynes, Watford

'Your engineer, Pepe, who came to sort out a drainage problem at my home today was most excellent. He was courteous, and quickly found an issue with my drains, discovering a buried manhole I never knew existed in my garden. He cleared a big blockage and referred work required to investigate an issue with the mains drainage to Anglian Water Company, who have also responded quickly to his request for further investigation to the mains'.

'He is a great credit to your company and was quick to solve the issue'. 

Mr Stewart, January 2019.


You can also see all of our Checkatrade reviews here.




Metro Rod Central London praised for drain care call response

19th January 2019 - in Central London

"With regard to the above noted call out that we placed with you late in the day on the 4th January, I would like to thank you for understanding the urgency for the call out and covering with an out of hours engineer the same evening, your assistance was much appreciated by not only by the customer but the service team here"

Metro Rod Norwich Engineers Are Polite, Helpful And A Pleasure To Have Around.

17th January 2019 - in Norwich

[caption id="attachment_16417" align="alignnone" width="768"] A recent customer took the time to write to us regarding our recent service. Take a look, to see what they said:-[/caption]


Dear Ms Symonds,


I write about the work done at the above address and at the property next door. Both myself and my neighbour would like to thank your staff for the way they carried out there job. They were polite, helpful and a pleasure to have around, they explained what they were going to do, both myself and my neighbour live in sheltered housing and they treated us with respect and kindness, something that is rare these days, so again I want to say thank you to them, and to you for having such good staff.

Mr Shelton

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