Helpful, Kind and Thorough
29th August 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford
Had a lovely call in the office today from a happy customer in Shrewsbury. The customer was praising one of our engineers for being Helpful, Kind and thorough. We were called out to a complaint of a blocked kitchen Drain. On arrival the engineer investigated what could be causing the problem. On working downstream from the Drain found a manhole which he found to be blocked mainly with fat and tissue. This line lead directly to the Septic Tank. He proceeded to high water pressure jet the line all the way to the Septic Tank and then up to the kitchen Drain as to ensure full flow.
We are very proud of our engineers and over the moon when compliments are made towards them.