Polite, positive and efficient approach to drainage solutions
17th April 2018 - in Hull, Lincoln, Peterborough
I had reported a drainage problem to Anglian Water which you followed up on. Your engineer Thinus arrived late afternoon the following day after contacting me as requested.
I would like you to pass on my thanks to Thinus for his professional approach to the problem.
He was very polite, positive and efficient, but didn’t rush the job due to the late hour of the day. He was able to clear the problem, after a number of attempts, but it was obvious that he wouldn’t leave prior to the problem being completely clear. I am grateful for his efforts.
Again, many thanks.