We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

Different Engineers, Same great Service

18th July 2018 - in North East

"I just wanted to pass on my thanks to two of your employees, Terry and Lee, who have both attended my property this week on different drain related jobs.

They were both very courteous young men, knowledgeable and professional.

Domestic Client - Hexham

Boiler Service turns into Masterclass

18th July 2018 - in North East

When Customers have found difficulty in trying to raise a drainage issue with others, It is great to give them that trust back with us!

"Great service from Metro Rod Plumbing & Gas when getting our boiler serviced this week. After being let down by other plumbing companies in the past, It is nice to find a company punctual, quick and extremely helpful. Also an extra thank you for showing me how to use a very complicated thermostat!

I will definitely by using Metro Rod again and would highly recommend"

Domestic Customer - Blyth

Plumber hailed Lifesaver

18th July 2018 - in North East

He Completely Went Over and Above His Duty
"One of your plumbers attended a call out to my property and I just wanted to say how helpful and pleasant he was. He completely went over and above his duty to assist me in what was an incredibly unpleasant job. He was a lifesaver"

Domestic Customer - North Shields

Domestic Drainage Service Review

18th July 2018 - in North East

Without Any Fuss!
"We write to say how impressed we were with the way Geoff and Darren carried out the repairs. They kept us informed, were very polite and professional and completed the works without any fuss which we really appreciate"

Domestic Customer

Good Plumbers are like Gold Dust

18th July 2018 - in North East

5 Star Feedback from Ponteland!
"Your plumber arrived exactly when he said he would and carried out a thorough job in a timely and professional manner. Good plumbers are like gold dust and having now discovered you I will share your merits with all!

Thank you - I have no hesitation in coming back to you with future works."

Domestic Customer - Ponteland

Aware of the Health & Safety Issues

18th July 2018 - in North East

Happy to recommend in the future.
"I would like to pass on how impressed I was with the two operatives as a few difficulties were presented.

Professional approach and a nice manner and also aware of the health and safety issues.

Very good service and would be happy to recommend in the future."

Domestic Customer - Morpeth

Jamie – an asset to the company

18th July 2018 - in Liverpool, Runcorn, Warrington, Widnes

Jamie attended a domestic job to unblock a drain out of hours recently, the homeowner got in touch afterwards to tell us that;

"I am made up with the work that Jamie carried out on my property, he really is an asset to your company and should be proud of himself!"

Thank you for letting us know Mrs Stevens, your comments have been passed onto Jamie!


Mrs Stevens, Domestic Customer

Second Time Around

18th July 2018 - in North East

We are proud to provide a great Plumbing and Drainage Service to all of our new & regular customers. This is what a returning customer had to say:

"The engineer did a very thorough job, he phoned to say he was on his way and arrived on time. This is the second time we have used Metro Rod and you were equally good the second time around"

Domestic Customer - Morpeth

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