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“Prompt, Efficient, Effective”

24th December 2018 - in Macclesfield, Manchester

"We received prompt, efficient and effective service from Metro Rod following a call out. The final visit from Mike was terrific. He was polite, courteous, informative and could not do enough for us to sort out our blocked drains. He was thorough and professional at all times. Over two very busy days he tackled a tricky and challenging job with great skill and effectiveness.

A tremendous job done. The drive and drains were restored to mint condition."

Mr Body

“Cleared Within 10 Minutes”

24th December 2018 - in Macclesfield, Manchester

"Turned up within 5 hours on a Sunday, blockage cleared within 10 minutes. Josh was really helpful, explained reasons for the blockage and waited around to make sure it was definitely clear. Great service, thank you!"

Mr Hale

“Thanks and Merry Christmas!”

24th December 2018 - in Macclesfield, Manchester

"Josh from Metro Rod Manchester turned up a few hours after we called, despite it being the Sunday before Christmas, and quickly located and fixed the blockage.

The drain in question is located directly outside our front door so Metro Rod fixing the problem so quickly means our guests over the festive period will no longer be forced to wade through an unpleasant smelling puddle before their turkey.

Thanks Josh and the team at Metro Rod Manchester and Merry Christmas!"

Mr Smith

“Excellent and Responsive”

24th December 2018 - in Macclesfield, Manchester

"Josh called out to an emergency leak. He quickly identified the cause (which was not apparent) and set out to repair it. He was required to break out a part of the wall where the pipes were housed which he did in a tidy way and had to put in a temporary fix to counteract the leak. He was unable to put in a permanent fix as the part required is bespoke (reducer for mains lead pipes) however another engineer will call out tomorrow to fit the part and ultimately repair the leak.

The service Josh provided was excellent and responsive. He was a pleasure to deal with and I'd be happy to recommend him to anyone wishing to having plumbing works carried out.

I shall update my review following a call out of an engineer tomorrow, hopefully fixing the leak in time for Christmas!"

Mr Zaidi

Long-standing drainage problem solved……extremely efficient….helpful

20th December 2018 - in Central London

"Tony Gallagher was extremely efficient and was able to correct and solve a long term drainage problem within an hour. Added to this he was courteous ,very pleasant and extremely helpful in preparing and clearing the area in question. I would strongly recommend him and should I need to call on Metro Rod in the future I would request that Tony does the work, LEAH HOSKIN"

Leah Hoskin

There when you need us

19th December 2018 - in Hull, Lincoln, Peterborough

Customer service is always at the forefront of everything we do and that includes getting to site as quickly as possible.

'Excellent service. Arrived promptly, friendly service and problem fixed. Thank you very much'

Solving even the most illusive of Drainage issues

19th December 2018 - in Hull, Lincoln, Peterborough

We got called out to a customers property the other day who has been having issues with drains backing up since he moved in.  After having several engineers and companies out the root cause of the issue was still not found or resolved, until we attended!

'Your engineer Fixed the problem and identified the issue which no one has done within the 11 years I have lived here. Thank you'

Fantastic to hear and to see a 5 star review on service and response time.

“He saved my Christmas”

18th December 2018 - in Bath, Bristol, Trowbridge

Metro Rod Bristol were called out to Oxford Row in Bath where a manhole had been overflowing and seeping into the basement of the property.

"Tony was cheerful and helpful, and he worked his socks off. He could have left the property without access but he was patient and professional and he went above and beyond to help me. Tony fixed the problem and he has saved my Christmas!"

A glowing review from Elizabeth in Bath

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