Customer Testimonials

5 Star Review for Rusted Pipes in Shrewsbury.

18th December 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

We have received another great review from a company in Shrewsbury after being called out initially to a Blocked Drain. We attended and found that the cast iron pipework had badly rusted up internally. It was that bad it was causing badly Blocked Drains and bad smells around the building. We managed to get our high pressure water jet down the line and clear the Blockage. We put a camera down to see if the issue had been resolved. It was obvious that the internal pipe and had badly blistered rust. We have recently Bought in the state of the art Picote miller which is used to clear blockages and also clear pipework of problems like Rust and Fat. we used this to re-round the pipework to a good finish. The customer was really pleased with the outcome and left this Brilliant 5 star review:-

"We have used Metro Rod Mid Wales & Shropshire for our Drainage problems over the past couple of years. They provide an excellent service and we are always pleased with the results."

We love nothing more that getting positive reviews as they let us know our engineers are out there working hard and giving our customer the satisfaction they deserve. If you have Blocked or slow running Drains we are confident we can unblock a majority of blockages within the first hour, if you have any questions call us on 01938554050 or e-mail us on [email protected].

“Outstanding”

14th December 2018 - in Bath, Bristol, Trowbridge

As part of our contract with Curo social housing contracts, we were able to deliver some 'outstanding' work to another happy customer in Radstock, by unblocking their drains connected to the bath.

"The Engineer (James Chalk) knew exactly what he was doing, he was a very nice gentleman and we couldn't have asked for a better guy to do the job! The bath was unblocked and the job he did was outstanding!"

Fantastic feedback from Mrs C White from Radstock

“Thank You”

13th December 2018 - in Macclesfield, Manchester

"We had several engineers attend to our drain and water meter problem. All were friendly, polite and professional. Mike worked extremely hard, digging in atrocious wet weather. All aspects of the job were explained to our customer and this helped put our customer at ease during a very stressful time. Thank you."

Metro Rod Liverpool’s Super Steve Saves the Day!

13th December 2018 - in Liverpool, Runcorn, Warrington, Widnes

METRO ROD LIVERPOOL'S SUPER STEVE SAVES THE DAY!
 

We here at Metro Rod in Liverpool are always proud when we receive great feedback about our engineers - let's face it, unblocking drains is really a thankless (and horrible!) job, so when our customers choose to get in touch and commend our engineers about the great work they have done we want to shout it from the rooftops!

Steve attended a job in Liverpool recently to unblock a drain, the customer had been having problems for a little while, as had their neighbour, the problem was affecting the both of them.  Imagine our delight when not one but two customers got in touch to tell us about the service that Steve had provided!  Firstly we were told;

"Brilliant service, fixed the problem (the only one who has), excellent service, 10/10 for Stephen Callaghan, thank you!"

Later the neighbour got in touch to tell us that

"10/10 satisfaction for your guy, Steve.  He came in, he pulled some lovely shorts out of the drain and the problem was done.  He was lovely to speak to and explained everything to us perfectly, thanks!"

Great work, well done Steve!

We have produced an article in the past, outlining the importance of providing feedback for good service (click here to read it!) and we truly believe that if you have had good service from us we need to know!
You can let us know by
Emailing us on [email protected]
Going to our website, www.metrorod.co.uk/Liverpool
Going to our Twitter or Facebook pages and leaving a review
Calling us on 0151 909 2807
 
We look forward to hearing from you soon!

“Fast, Friendly, and Efficient”

13th December 2018 - in Macclesfield, Manchester

"Fast, friendly, and efficient. Thanks, Phil."

“Would Recommend”

13th December 2018 - in Macclesfield, Manchester

"Great service. Jack came out at 8:00pm and had everything sorted in an hour, would recommend. Cheers!"