We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

Very Helpful, Polite and Professional

21st September 2018 - in Cromer, Great Yarmouth, Halesworth, Lowestoft, Norwich

Metrorod Norwich attended to a leaking pipe in my ceiling. The engineers were very helpful, very polite and very professional. Thank you

Mrs Kiernan - Halesworth

Fast Response and Friendly Service

20th September 2018 - in Chester, Deeside, North Wales

"Immediate response, even on a Saturday! Problem quickly sorted. Friendly service - not pushy as some other companies. Would recommend."



Queens Hotel - Chester

Efficient and Courteous…

19th September 2018 - in Southampton

I wanted to contact you to pass on our thanks and praise for your operative Mark who sorted our blocked drain on. Efficient and courteous, he was a great example of how a job should be done. Being in business myself, it is nice to give positive feedback. I will definitely be recommending your company.

Mr Paul Hyans

Metro Rod Liverpool’s Eddie is a Lovely Man!

19th September 2018 - in Liverpool, Runcorn, Warrington, Widnes

Here at Metro Rod in Liverpool we work for many of the local Social Housing Associations, providing 24 hour a day cover for any drain problems, including clearing blocked toilets, blocked sinks and showers and any other drainage requirements that they may have.  We recently received a phone call from a happy tenant who told us that;
"Eddie came to my home and sorted my drainage issue really quickly and efficiently, he really is a lovely man with a horrible job - please pass on my thanks to him!"

If you would like Metro Rod to sort out any of your 'horrible' drainage problems please get in touch, either by going to www.metrorod.co.uk/Liverpool or calling us directly on 0151 909 2807


19th September 2018 - in Carmarthen, Neath, Pembroke, Swansea

A new, fantastic 5 star review on Google for our engineers. Well done Liam and 'cheeky' Matt. It's great when customers appreciate how hard we work and how much we're determined to help. Need a drainage expert? Want a quality service?
Call us today - 01792 863923
#drainexperts #blockeddrains #swansea

Very Organised …

18th September 2018 - in Southampton

Nathan was Polite, funny and helpful. Very organised and the problem was sorted with the minimum of fuss. I will definitely use this company again.

Ms Carruthers

Commercial Testimonial from Rosti Automotive

18th September 2018 - in Carmarthen, Neath, Pembroke, Swansea

I just wanted to put together a few words regarding the excellent customer service that was carried out on our site today, the 11th September 2018.

I have had an issue regarding all of our ladies toilets not flushing properly. I had a visit about two weeks ago and was advised that a manhole cover on site which had been tiled over needed to be exposed before going forward. That work was carried out by our team today and I made a phone call to the Metro Rod Swansea team at 2:30pm this afternoon to say I was ready for the next inspection.

By 2:45pm, two of your engineers, Lee Davies and Matthew Williams, were on site and got to work straight away. Lee identified the problem straight away and even found a manhole cover out in our flower beds that we didn’t even know existed. He advised that the drainage system needed a jet flush which they carried out. Within an hour of them being here the issue had been put right! Two invaluable team members there of Metro Rod and a job well done!!

Thanks for the great work.

Ioan Turner

Manufacturing Engineering Shift Manager

A job well done by Metro Rod!

14th September 2018 - in Hereford, Newport

Metro Rod recently attended to a property in Newport - the job was carried out on behalf of the property owner's home insurance provider. The property owner had reported a blocked drain in his garden that had started to overflow and cause his toilet to block.

"The initial call at 3pm was to my insurance company as I had a below ground drainage problem. By 5.30pm, a Metro Rod service engineer from the Newport & Hereford office was on site. In little over an hour the problem was solved in the most cheerful and willing manner. Some companies excel at what they do, and this is one of them. Well done!"

Metro Rod work on behalf of a wide variety of clients, ranging from the insurance sector, blue-chip companies, housing associations and domestic customers. We pride ourselves on providing a quality service through every step of our work, from the moment a call is made through to job completion we care about every step of the process. We ensure that our clients and customers are at the heart of all we do.

Mr Jenkins - Newport (Received via Trustpilot)

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