We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

Good Plumbers are like Gold Dust

18th July 2018 - in North East

5 Star Feedback from Ponteland!
"Your plumber arrived exactly when he said he would and carried out a thorough job in a timely and professional manner. Good plumbers are like gold dust and having now discovered you I will share your merits with all!

Thank you - I have no hesitation in coming back to you with future works."

Domestic Customer - Ponteland

Aware of the Health & Safety Issues

18th July 2018 - in North East

Happy to recommend in the future.
"I would like to pass on how impressed I was with the two operatives as a few difficulties were presented.

Professional approach and a nice manner and also aware of the health and safety issues.

Very good service and would be happy to recommend in the future."

Domestic Customer - Morpeth

Jamie – an asset to the company

18th July 2018 - in Liverpool, Runcorn, Warrington, Widnes

Jamie attended a domestic job to unblock a drain out of hours recently, the homeowner got in touch afterwards to tell us that;

"I am made up with the work that Jamie carried out on my property, he really is an asset to your company and should be proud of himself!"

Thank you for letting us know Mrs Stevens, your comments have been passed onto Jamie!


Mrs Stevens, Domestic Customer

Second Time Around

18th July 2018 - in North East

We are proud to provide a great Plumbing and Drainage Service to all of our new & regular customers. This is what a returning customer had to say:

"The engineer did a very thorough job, he phoned to say he was on his way and arrived on time. This is the second time we have used Metro Rod and you were equally good the second time around"

Domestic Customer - Morpeth

Just got the job done

18th July 2018 - in North East

"The engineer came in and just got the job done, very impressed. He left it tidier when he left than when he arrived!"

Commercial Customer - Gateshead

Good Job!

18th July 2018 - in Birmingham

Carl and Simon attended Gorilla Café yesterday to carry out a CCTV Survey on their drains. Here is their feedback:

Quality of work - 5*

Courtesy of engineers - 5*

Speed of response - 5*

Value for money - 5*

Appearance of engineers - 5*

Good job guys!

Gorilla Cafe

Could not have been more Satisfied

18th July 2018 - in North East

Highly recommended
"I used this company following recommendation and could not have been more satisfied. Polite and courteous workmen, did the job quickly and tidily. Highly recommended"

Domestic Customer - Newcastle

Please pass on our thanks!

18th July 2018 - in North East

5 Star Review for our Plumber Jon
Jon attended a Plumbing job in Washington and the customer had the following to say about his service:

"We were very happy with the service we received from your company. Please pass on our thanks to Jon who was extremely polite, efficient and did the job quickly and cleaned up after. If I ever need your services again I would certainly want Jon to do the work"

Domestic Plumbing Customer in Washington

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