Customer reviews on Google
4.3 ratings of 38 reviews
Lindsay Jones
a month ago
Tia-Leoni Wright
a month ago
Bert Felix
2 months ago
Andy capp
5 months ago
Welcome to Metro Rod Gloucester
As well as having the fastest response times, and a 24-hour emergency helpline, which is answered 365 days a year. All of our engineers are highly skilled and experienced in a range of drainage services suitable to your needs, including:
Our Services
- Drain Unblocking
- CCTV Drain Survey
- Asset and Drain Mapping
- Drain Repair and Pipelining
- Excavations and Civils Work
- Tanker Services
- Pre-Planned Preventative Maintenance
- Cesspit and Septic Tank Installations & Emptying
- Home Buyers Drainage Survey
- Pump Station Installations
- Pump Station Repairs and Maintenance
Accredited By
Get to know..
Gloucester
- The Company
- Customer Portal
- Latest News
- Social Media
About Gloucester
Metro Rod Gloucester is proudly led by Matt Howland and Toby Townsley, marking an exciting new chapter for professional drainage services across the region.
Matt and Toby are also the owners of Absolute Utilities, a well-established and highly successful business operating throughout Gloucester and the surrounding areas. Between them, they bring a powerful combination of practical, hands-on drainage expertise and proven commercial leadership. Having already built and managed a profitable operation, they understand what it takes to deliver consistent service quality while driving sustainable business growth. Their experience spans operational delivery, team leadership, customer service excellence and long-term client development.
Launching in 2026, their leadership of Metro Rod Gloucester reflects a clear commitment to strengthening and expanding professional drainage services for the local community. Their priority is to provide dependable, high-quality solutions delivered with professionalism at every stage. Whether carrying out detailed CCTV drainage investigations, routine and reactive pump maintenance, septic tank emptying, blockage clearance or emergency callouts, every project is completed to the highest professional standards. Customers can expect clear communication, prompt attendance and efficient, effective solutions tailored to their specific needs.
Quality, safety and compliance are at the core of everything they do. Their accreditations and qualifications demonstrate their commitment to operating to recognised industry standards and delivering services our customers can trust. You are working with a fully vetted, professionally managed drainage specialist committed to maintaining the highest operational and safety standards.
When you book Metro Rod Gloucester, you can be confident that experienced specialists will attend your site fully equipped and ready to resolve your drainage issue safely, efficiently and professionally — delivering the expert service and peace of mind you expect.
Connect Portal
Our customer portal, Connect, is available to help you see the work undertaken. Rather than waiting on the phone for an update, you can instantly access the information required. Connect puts the job status, details, photos and invoicing information at your fingertips.
Watch video to learn more about the portal:
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Customer Reviews
Here's what our customers say about us
They come out pretty fast . Tom was brilliant bery hard working very respectful took his shoes Read more
We had two engineers- Jared & Zacc (I believe there names were) come out to our property Read more
We have had a five month issue where a Devonport rat trap was partially blocked: all outlets Read more
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