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Metro Rod Gloucester

Metro Rod Gloucester will be your local drainage experts who are on hand 24/7. Whether you are a commercial or domestic customer, we aim to resolve any issues you might face quickly and effectively.

  • 24/7 Callouts
  • Emergency & Routine Drainage Services
  • Unrivalled Response Time
  • Professional Service
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Contact us today for a quote and free site-assessment.

Locally Employed Engineers

24/7 Emergency Callouts

Highly Trained Engineers

Years Of Experience

Locally Employed Engineers

24/7 Emergency Callouts

Highly Trained Engineers

Years Of Experience

Welcome to Metro Rod Gloucester

As well as having the fastest response times, and a 24-hour emergency helpline, which is answered 365 days a year. All of our engineers are highly skilled and experienced in a range of drainage services suitable to your needs, including:

Our Services

Accredited By

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Constructionline
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Exor Approved
Contractor Plus
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Cyberessentials Certification Mark Plus Colour
Supply Chain Sustainability School Company Badge (6)
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Get to know..
Gloucester

  • The Company
  • Customer Portal
  • Latest News
  • Social Media

About Gloucester

Metro Rod Gloucester began its journey in 2006, founded by Colin Witcomb and Gary Cleeves in a small garage with just two engineers and a commitment to outstanding customer service. Working tirelessly, 24 hours a day, 365 days a year, Colin and Gary built their business purely through word of mouth. One of their very first recruits, hired within the first few months, proudly remains part of the team today.

Within two years, the team had grown to three engineers and moved into a council building to store their work van. In 2007, Colin’s son Ben Witcomb joined part-time, later becoming a full-time drainage engineer and, in time, a director helping to lead the business forward.

In 2011, Gary branched out to launch Metro Rod Swansea, while Colin and Ben continued to expand the Newport & Hereford franchise. Their success was recognised in 2016, when the team celebrated its 10th anniversary and was named Franchise of the Year.

Today, our operations extend into Gloucester and the surrounding areas, supported by a fleet of 14 vans, 5 tankers, and 35 skilled engineers. Based at Crown Business Park, Tredegar, we have excellent access to Maston, Newent, Abbeydale, and beyond.

We’re passionate about giving back to our community, traditionally supporting charities around Newport and now expanding our volunteer efforts across Gloucestershire and South Wales. If you know of a local project we could support, we’d love to hear from you.

In 2025, we were honoured to receive the Gillian Walker Award for Outstanding Contribution to Metro Rod — a testament to the hard work, dedication, and teamwork of everyone across our business.

Connect Portal

Our customer portal, Connect, is available to help you see the work undertaken. Rather than waiting on the phone for an update, you can instantly access the information required. Connect puts the job status, details, photos and invoicing information at your fingertips.

Watch video to learn more about the portal:

Our Team

Colin Witcomb

Colin Witcomb

Director

Ben Witcomb

Ben Witcomb

Director

Dafydd James

Dafydd James

Business Development Manager

Craig Lewis

Craig Lewis

Office and Training Manager

Noel Hale

Noel Hale

Senior Drainage Operative

Daniel Atkinson

Daniel Atkinson

Dwr Cymru/Welsh Water Scheduler

Shannon Gray

Shannon Gray

Marketing Manager

Chris Meredith

Chris Meredith

Vehicle/Training Compliance Officer

Lynne Silcox

Lynne Silcox

Finance Manager

Ryan Jenkins

Ryan Jenkins

Administrative Scheduling Co-ordinator

Lucy Allen

Lucy Allen

Administrative Scheduling Co-ordinator

Gethin Hale

Gethin Hale

CCTV Administrator

Oliver Evans

Oliver Evans

Welsh Water CCTV Administrator

Darren Allen

Darren Allen

Pump Engineer & Tanker Operative

Llwys Hill

Llwys Hill

Tanker Operative

Ben Simpson

Ben Simpson

Recycler Operative

Terry Callow

Terry Callow

Tanker Operative

Richard Tamplin

Richard Tamplin

Tanker Operative

Owain Davies

Owain Davies

Tanker Operative

Matthew Packington

Matthew Packington

Recycler Operative

Paul Davies

Paul Davies

Tanker Operative

Steve Williams

Steve Williams

Drainage Engineer

Bryan Edwards

Bryan Edwards

Drainage Engineer

Aaron Price

Aaron Price

Drainage Engineer

Neil Trafford

Neil Trafford

Drainage Engineer

Macaulay Watkins

Macaulay Watkins

Drainage Engineer

Mark Keylock

Mark Keylock

Drainage Engineer

Darren Harvey

Darren Harvey

Drainage Engineer

Tye Neate

Tye Neate

Drainage Engineer

Stephen Pritchard

Stephen Pritchard

Drainage Engineer

Warren Fitzpatrick

Warren Fitzpatrick

Drainage Engineer

Craig Carlton

Craig Carlton

Drainage Engineer

Stefan Webster

Stefan Webster

Drainage Engineer

Tom Roberts

Tom Roberts

CCTV Operative

Gareth Chappell

Gareth Chappell

CCTV Operative

Neil Bennett

Neil Bennett

Engineer Assistant

Dean Griffiths

Dean Griffiths

Engineer Assistant

Brandon Kettle

Brandon Kettle

Engineer Assistant

Lee Chislett

Lee Chislett

Engineer Assistant

Nathan Hale

Nathan Hale

Engineer Assistant

CeeJay Purnell

CeeJay Purnell

Engineer Assistant

Levi Roberts

Levi Roberts

Engineer Assistant

Callum Watkins

Callum Watkins

Engineer Assistant

Charlie Harvey

Charlie Harvey

Engineer Assistant

Lloyd James

Lloyd James

Apprentice

Ioan Chappell

Ioan Chappell

Apprentice

Customer Reviews

Here's what our customers say about us

    Andy capp

    Ben attended our shopping centre today..sep 27th,2025. Absolutely amazing service. Arrived with a smile, wasn't fazed by the problem Read moreand got stuck in. Service was brilliant, drains unblocked, and a very grateful shop owner and maintenance team. Would definitely recommend this company.

    Martin Morgan

    Metro ROD came today The very friendly Neil the engineer completed the job to my satisfaction very Read moreefficient

    Asher Israel

    Metro Rod engineer Harry along with Atac engineer Ben both worked tirelessly to ensure residents of Headway Read moreGardens had their broken waste system patched to work with 1 pump as the other had stopped. Their work is still intact as the sole pump is still doing the business. Thank you to them and their companies for doing a great job!

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