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Metro Rod Bicester and Banbury

Blocked, broken or damaged drains? Call the drainage experts

Services in Bicester and Banbury

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  • Unrivalled response time – there when you need us
  • Professional Service – during and after the job
  • We aim to be on site as fast as possible
  • Peace of mind: Our engineers are trained to high standards, DBS checked & fully insured


Get in Touch

For a free no-obligation quote or advice on your drainage problem, get in touch using the buttons below.

Welcome to Metro Rod Bicester & Banbury– The Drainage Experts. We provide extensive drainage solutions to the homes and businesses of Oxford and the surrounding region 24 hours a day, all year round.

Blocked drains & drain maintenance are no problem for us, as our expert engineers have seen it all. We have the solution to all of your drainage problems.

Whether you have a drainage emergency from blocked drains and require instant support; or want to set up a contract of pre-planned maintenance works, we will always provide the highest standards of service, from a professional team of multi-skilled engineers. We also invest in our business, using innovative technology to assist us in our work. Metro Rod Bicester & Banbury are your go-to drainage company.

With a history of working with major UK companies and leading high street names, our professional, high standard services are available 24/7/365. Whenever you may need a drain unblocking, day or night, with our unrivalled response time, we can be on-site within the day. This extends into all the services we offer, including tankering services and CCTV drain surveys.

Metro Rod Oxford was founded in 1999 and since that time has grown in size from just 2 employees. With our extensive local knowledge of the towns and villages across Oxfordshire, West Buckinghamshire and East Gloucestershire we can provide fast, professional services to our drainage customers, day or night.

  •  Clearing Drain Blockages
  •  Inspection & CCTV Surveys
  •  Drain Repair & Excavation
  • Pipe Lining & Renovation
  •  Tanker Services
  •  Pre-Planned Preventative Maintenance

As a business, we are committed to investing in the latest industry technology to ensure a safe and professional service to all our customers.

“We have worked hard over the last 20 years to build a good local reputation for reliable and honest dealings with all our customers; this is a fundamental foundation for our company core values. Our engineers are committed to this ethos, and work tirelessly to offer our customers an honest, professional and safe service at all times”

– Sue Caulfield, Franchisee

We understand the importance of great customer service and take care of our customers from the moment of initial contact through to resolution of their drainage problem and continue the communication with our customers after the job has been completed.

Ask about a FREE site assessment, by calling us or dropping us an email. 

Leave Us Some Feedback

At Metro Rod Bicester & Banbury we appreciate feedback from our customers so that we can continue to improve our services and grow our business. If you have recently had work carried out by Metro Rod Bicester & Banbury, please feel free to leave us a review on either of the following:

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Read Our Testimonials

Metro Rod Bicester and Banbury are dedicated to customer satisfaction. For your peace of mind, why not take a look at our recent testimonials from satisfied customers.

Metro Rod Careers

Looking for your next challenge? Visit our jobs page to see our latest vacancies.


Google My Business Rating

Helping a Handover between Contractor and Client!

We received a call from a building contractor who were working on site in one of the prisons in our area. They had been working on the showers and their workforce had packed up and left site, ready to hand over when they discovered a draina... Read morege problem: a blocked shower. The governor of the prison was adamant that he wanted the problem sorted asap, so that's where we came in!

Mondays are a busy time for us, but we understood the urgency of the issue and we knew the site as we've worked for all the prisons in our area, so we were able to send an engineer to site in the afternoon as requested. We met with the contractor who was remaining on site to complete the handover with the client, and our engineer Seb got to work. He discovered that there was a blocked stack pipe, with the blockage being quite deep. It hadn't been an issue until the rooms were tested, but unblocking stack pipes is nothing new to us! Seb was able to clear the blockage in less than an hour, minimising the delay in the handover from building contractor to the client.

The contractor had this to say about the service they received: "Thanks for taking our call and acting so promptly to get us an engineer to site this afternoon. Great service. Much appreciated."

We're always happy to help!

Working Until 10PM

We went out to a property located at a retirement development in Bicester, as the customer was having a serious problem where flushing the toilet or sink was causing waste water to rise up in the bath. The developments caretaker had taken a... Read more look, but it was clear that our services were needed so we sent out Tony. 

Tony got to work trying to clear the blockage from the WC, which was unsuccessful, so he explored the manholes outside searching for the downstream access that would enable him to clear the blocked drain. This proved trickier than anticipated, but he knew he couldn't leave the resident without her facilities. He requested a camera be brought on site and then was able to use the CCTV camera to track down a hidden manhole that was underneath some hedges. The CCTV camera also showed the cause of the problem: tree roots! 

Once this manhole was opened it was a straightforward matter to remove the roots and clear the blockage. 

We were delighted to receive a letter from the resident who told us:

"I would like to say how grateful and impressed I was by Tony who came to clear my bathroom pipes last Friday. He persevered until he found and cleared the problem.  In fact working until 10PM. Not many young men, these days, would have not "come back tomorrow"!

Altogether a charming and helpful young man."

Lovely to hear that our efforts were well received and Tony got a kick out of being referred to as a young man! 


Great service throughout

We went out to a home in Wantage to assist a couple with their blocked drain. We sent out our engineer Seb to investigate. The problem turned out to be a little bigger than anticipated and in order to make access for his electro-mechanical ... Read morecables to get into the pipes to clear it, he had to remove the toilet from the wall. Once this was achieved it was a simpler matter to clear the blockage and restore flow.

Yesterday we received a phone call in the office from the customer who could not have been happier with the service.

"Dot in the office was so cheerful and helpful... the engineer was friendly, helpful and polite, a lovely man"

We are very pleased we could help!

Our Team



Managing Director


Marketing Manager


Sales Manager


Senior Drainage Engineer


Drainage Engineer


Drainage Engineer




General Assistant


Drainage Engineer


Tanker Operative

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Accredited By

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Ecovadis Silver Award - Metro Rod
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Latest News


4th March 2024 Blogs, Company Updates, Local News, Services

When it comes to blocked drains, you’ll want to catch it early, to prevent worse and more costly damage from happening.   Blocked drains can be unavoidable over time, so it’s important to know the telling signs of one in order to catch and treat it quickly to prevent it...


21st February 2024 Blogs, Company Updates, Local News, Services

Wales is famous for it's castles, but did you know castle drainage in medieval times was a feat of engineering, utilising sophisticated systems to manage wastewater and rainwater. Drainage systems have come a long way since then but still have their faults and issues.


5th February 2024 Blogs, Local News, Services

Problems in drains will only get worse as time goes on so book a CCTV survey to check the condition of your drains and catch those problems early! A CCTV drain survey is the simplest way of finding out exactly what is going on in your drains. By feeding a...

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