We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

“Good Ambassadors”

24th January 2020 - in Macclesfield, Manchester

"On 13th January your team of Ben and Simon responded to our call to insurers to unblock our drains. Ben and Simon attended within the agreed timescale, which was a prompt response in itself. They were both well turned out - clean, tidy, smart and importantly courteous and friendly. I noticed that their sign-written van looked clean and smart - unusual in these days.

The problem was dealt with in the almost dark with Ben and Simon keeping smiles on their faces throughout. They were very helpful and left the site clean and tidy. All in all, Ben and Simon are a very good advertisement for Metro Rod - good ambassadors, who made one of your major competitors look second rate at best."

Mr Fellows

“Hard Working Young Man”

23rd January 2020 - in Macclesfield, Manchester

"I would just like to say how good your engineer Rob was when he visited us yesterday to clear a blocked drain. Great, efficient job from a pleasant, hard worming young man. Happy to have him back anytime if we have further problems."

Mrs Robson

“Professional, Punctual and Efficient”

23rd January 2020 - in Macclesfield, Manchester

"Couldn't fault the service. Ben was very professional, punctual and efficient. Nothing was too much trouble, and the yard was left spotlessly clean. Thank you again, Ben. 10 out of 10!

Mr Sheard

Exceptional work from Martin Dolling attending a local business

22nd January 2020 - in North West London

"Martin has been really positive and proactive in resolving this and is an asset to your business"

Brendan Flynn

“Couldn’t Fault This Company”

16th January 2020 - in Macclesfield, Manchester

"Couldn't fault this company. The communication from head office was spot on and the staff were helpful, friendly and professional. They made it much easier than I thought it would be. They rang to let me know when the engineer was there, did the job that was needed in a very timely manner and made sure there were no other problems. Would definitely recommend to anyone! Fingers crossed that we don't have to ring them again, but wouldn't think to use anyone else if a problem arose again!"

Ms Chambers

“Lovely Ben”

14th January 2020 - in Macclesfield, Manchester

"Great service by Metro Rod. Blocked drain quickly cleared by the lovely Ben this morning. Very polite and efficient. Would definitely recommend!"

Mrs Bramall-Wilbraham

“A Credit to Metro Rod”

10th January 2020 - in Macclesfield, Manchester

"Insurance claim. Tom told me he would be here in ten minutes which he was. He isolated the problem, very quickly, very tidy, very friendly. After consultation with the insurance company, a couple of days later, Danny rang to tell me he would be here shortly, which he was. Again, repaired the toilet very quickly, very tidy and very friendly. Both were very knowledgeable and informative, explaining what they had done, and showed me both the old and new parts. These guys are a credit to Metro Rod. Thank you."

Ms Thornley

Great Review for a completely Blocked Drainage System in Telford.

7th January 2020

Another great review has come in for our engineer Tom, He attended a very large site in Telford where they were struggling with no Toilets at all, He Investigated the Drainage System and worked out what and where the issue was. He managed to clear the blockage and then clean the manholes and toilets. The customer left this Great review:-

"We had Metro Rod to site. The engineer Tom Emberton was so very helpful and knowledgeable about his job. I would recommend this engineer to attend our site every time. He is an asset to your company. He has been twice now to site and on both occasions, he was absolutely brilliant, Keep up the good work Tom."

Safe to say this is a great review for us to receive and especially for Tom who has been brilliant. Well done Mr Emberton!!

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