CLEAN, PROFESSIONAL, KNOWLEDGEABLE, HELPFUL…
1st August 2019 - in Southampton
“Metro Rod were called out by my insurance company to sort my home emergency – a burst water supply pipe to a toilet. They arrived, but needed parts and could not finish the job on the day. A new plumber, Dave returned a couple of days later (at our convenience) and finished the job. He was professional, sorted things quickly and left everything tidy. Good job. Well pleased!”
“Great service by Metro Rod. Came to sort our blocked urinals and did so in just over an hour. Would recommend.”
“I would like to praise two of your team. This week I employed Metro Rod to unblock an external soil pipe, with Josh and David visiting us on call. Without access for the jet, Josh worked hard to clear the blockage with the rod and then ensured we knew the cause through using the camera. Great work, professional, tidy and polite. Thanks.”
This morning we have come in to a brilliant 5 star review. This time its one for the office staff. The office staff work hard behind the scenes trying to keep things ticking over. Along with keeping the engineers happy and in work. It is really nice to have a review they can be proud of. The customer basically says it all! We were asked to attend a Property in Ellesmere, Shropshire to carry out a pre purchase CCTV survey for the customer. The survey was completed it and sent the same day to the customers satisfaction.
We pride ourselves on producing a first class service for our customers and a review like this keeps our heads held high! If you have any drainage issues or want a CCTV Survey carrying out contact us on 01938554050 or e-mail us on [email protected]
“Fantastic job done on Friday, many thanks Michael.”
Another brilliant review has come into the office and this time for an out of hours call to a property in Shrewsbury with Blocked and overflowing Drains. He was kind enough to leave us this great review.
“We had an out of hours emergency with a Blockage in our foul drain piping and engineer Tom Emberton turned up really quickly to sort it for us. He was a great guy, really friendly, Showed us exactly what the problem was and got the job done quickly and cleaned up all the mess afterwards.
Great service and a really friendly service!”
Its great to see our 24/7 service being praised as we feel we are one of the only local companies in Shrewsbury, Telford and Mid Wales who will stand by what we say! We pride ourselves with having great engineers and Tom has again proved us right! Well done tom!
Very friendly and explained what he was doing. Dale also cleaned up after he finished the job. I am very happy with the service.